As a fast-evolving company with endless opportunities, we are looking for a dedicated and skilled Freelance Patient Coordinator based in Mexico to join our team, being the key point of contact between patients based in Latin America and various departments at Immucura. In this role, you will provide essential administrative support while delivering exceptional customer service to our patients, requiring strong multitasking abilities and a steadfast commitment to confidentiality.
Key Responsibilities:

• Schedule, coordinate, and facilitate consultations.
• Collaborate with the Logistics Team to efficiently order supplies.
• Ensure strict adherence to established procedures and protocols.
• Stay informed about evolving developments within the Medical Team.
• Coordinate appointments with patients and healthcare providers.
• Serve as a point of contact for patients, providing information and addressing concerns.
• Send appointment reminders to reduce no-show rates.
• Update and maintain patients' health records.
• Arrange referrals to specialists and ensure the transfer of records when needed.
• Gather feedback, solicit reviews/testimonials, and make improvements.
• Proficiently use CRM, Outlook, and Zoom for seamless transaction support.
• Work closely with other departments to ensure smooth operations.
• Facilitate the setup of initial medical consultations, distribute necessary links, and document consultation notes.

Qualifications:

• Native-level proficiency in verbal and written Latin American Spanish (C2).
• Professional working proficiency in verbal and written English (C1).
• Other languages are considered a **plus**.
• Proven experience as a Medical Administrative Assistant.
• Proficiency in CRM medical software and MS Office.
• Understanding of healthcare operations.
• Exceptional organizational and multitasking skills.
• Excellent communication skills with a patient-centric and empathetic approach.
• Strong team spirit for collaborative work.
• High level of Emotional Intelligence.
• Certification in **medical administration** or **Assistant in Nursing** is a **plus**.
• Availability for in-person interview the week commencing on October 14th.

Why Join Us:

• Competitive compensation in dollars.
• 100% Remote work from Mexico.
• Flexible working hours.
• Collaborative and inclusive work environment.
• Possibility to make a meaningful impact on the lives of cancer patients.

If you are passionate about empathetic patient care and proficient in handling behind-the-scenes tasks, we encourage you to apply. Join our amazing team and become a part of our exciting mission to revolutionize cancer treatment.
Job Type: Full-time
Pay: $23,220.00 per month
Application Question(s):

• Are you currently living in Mexico?

Education:

• High school or equivalent (Required)

Experience:

• Medical Administrative Assistant: 1 year (Required)
• CRM medical software: 1 year (Required)
• Microsoft Office: 3 years (Required)

Language:

• Spanish (Required)
• English (Required)

License/Certification:

• Certification in Medical Administration (Preferred)
• Certification in Assistant in Nursing (Preferred)

Work Location: Remote
Application Deadline: 10/10/2024
Expected Start Date: 01/11/2024