This position is required to float to multiple offices in Suffolk County, NY.
Schedule: Monday through Friday, 8:30am-5:00pm
May require occasional Saturday coverage.
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients

You Are:

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:

• High School Diploma or GED
• Intermediate to advanced computer skills
• Strong multitasking and communication skills
• Experience providing exceptional customer service
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: No less than 40 per week
Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free health screenings
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid time off
• Paid training
• Parental leave
• Pet insurance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Wellness program

Medical Specialty:

• Radiology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• This role must float to multiple locations in Suffolk County. Are you willing to do so?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person