Morocco Job Openings

JOB CALL AFRICA

Agent de Support Client Francophone – Gestion des Appels Entrants à Marrakech

Marrakech

FULL TIME & CONTRACT

September 16, 2024

Nous recherchons un(e) Chargé(e) de Clientèle Francophone pour rejoindre une équipe dynamique à Marrakech. Vous serez responsable de la réception d'appels entrants et de la gestion des demandes des clients.
Vos Missions :
  • Accueillir et conseiller les clients par téléphone.
  • Répondre aux questions concernant les produits et services.
  • Assurer un suivi efficace des demandes et résoudre les problèmes éventuels.
  • Offrir un service client de haute qualité et personnalisé.
Nous Offrons :
  • Salaire de base : 4500 DHS par mois.
  • Prime mensuelle : 1500 DHS.
  • Formation rémunérée dès le 1er jour.
  • CDD de 4 mois.
  • CNSS/Mutuelle privée/CIMR
Profil Recherché :
  • Langue : Français (B2- C1).
  • Excellentes compétences en communication.
  • Expérience en relation client est un plus, mais non obligatoire (formation assurée).
  • Dynamisme, sens du service et capacité à travailler en équipe.
Type d'emploi : Temps plein, CDD
Rémunération : 4.500,00DH à 6.000,00DH par mois
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