Amazing Morocco

Airport Coordinator Marrakech

Marrakech

FULL TIME & CONTRACT

October 29, 2024

Main tasks of the Role :
Operations Management:
  • Supervise and coordinate field activities, including boarding, disembarking, and baggage handling.
  • Ensure coordination between various operational teams (security, maintenance, passenger services).
Planning and Coordination:
  • Plan and adjust flight schedules in coordination with airlines.
  • Manage unexpected events and delays, minimizing their impact on passengers and airport operations.
Communication:
  • Serve as the primary contact between airlines, airport authorities, and passengers.
  • Provide accurate, up-to-date information on flight schedules, gate changes, and security procedures.
Safety and Compliance:
  • Ensure all airport operations comply with local and international safety regulations.
  • Conduct regular inspections to guarantee adherence to safety and service standards.
Customer Service:
  • Address passenger questions and concerns, offering quick and effective solutions.
  • Handle crisis situations professionally, ensuring clear and reassuring communication.
Requirements:
  • Minimum of a 2-year degree (Bac+2) in airport management, logistics, or a related field.
Experience:
  • 1 to 2 years of experience in a similar position within an airport or airline company.
Technical Skills:
  • In-depth knowledge of airport operations and safety procedures.
  • Proficiency with computer tools and airport operations management systems.
Personal Skills:
  • Excellent communication and coordination abilities.
  • Ability to handle stress and make quick decisions.
  • Strong team spirit and leadership skills.
Languages:
  • French and English ARE MANDATORY. Knowledge of additional languages is a plus.
Job Types: Full-time, Contract
Contract length: 3-6 months

Pay: 4,500.00DH - 5,000.00DH per month
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