Morocco Job Openings
Cochlear Ltd
Clinical Technical & Business Development Specialist, Fr Sub Saharan Africa
FULL TIME
October 25, 2024
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providing a high level of clinical and technical training and support on our products,
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contributing to account management
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Accountable for business development/market penetration activities of the sales area.
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Responsible for developing and maintaining the business and customer relationships.
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Providing clinical expertise, technical and product support and enhance the customer experience aligned to territory sales strategies.
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Working to resolve difficult problems producing solutions which improve the established procedure/process.
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Supporting the distributor in clinical/ technical matters or promotional events.
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Supporting hearing centers and similar institutions in understanding and applying Cochlear’s recommendations regarding a successful treatment of patients at all stages required to obtain the best possible outcomes with Cochlear Implants products.
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Performing software installations and provide ongoing information and training on software, programming and Cochlear’s products to achieve and maintain the highest level of knowledge by customers (e.g. doctors, audiologist, and patients).
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Visiting audiology departments and other key stakeholders on a regular basis.
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Setup and manage the distribution network in Fr.Sub Saharan Africa of Nucleus products.
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Active and passive participation in national, regional, and international congresses and workshops.
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Providing on-site support, audiological and surgical training, or any other required technical support in connection with Cochlear Implant products. All this in alignment with the Clinical Technical Manager and the Area Business Manager FSA.
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Supporting clinics to start Cochlear Implant programs by using well established models from experienced clinics.
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Ensuring application of the quality standards of Cochlear Academy as well as the existing processes of Cochlear Academy and Cochlear Europe.
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Continuously improving Cochlear Implants Services in alignment with the Cochlear quality system regulations.
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Assisting clinics to obtain a sufficient number of patients in relation to the capacity of the clinic by actively maintaining contacts with and organizing meetings for ENT doctors, pediatricians, and targeted general practitioners in close collaboration with Cochlear’s Distributor in the territory.
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Establishing an efficient collaboration with our partners and supporting relevant healthcare providers throughout the territory to ensure that the increasing patient base is fully and professionally served, i.e. spare parts and repairs.
Required Skills
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University degree in Business Administration or Medical/Biological field (e.g. Bioengineering).
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Minimum of 5 years proven sales experience in ENT field and/or implantable medical devices sector.
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Minimum of 5 years of experience working in the designated territory. (Africa)
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Knowledge about healthcare reimbursement system(s) in the designated territory.
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Advanced/well-developed skills and knowledge within a specific professional discipline.
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Excellent problem-solving skills to ensure business success, despite obstacles.
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Strong presentation skills. Developing ability to connect customer concept with a solution.
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Communicates effectively and persuasively. (oral and written)
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ERP software (SAP and/or Oracle)
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MS Office
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Sales CRM tool (Salesforce)
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Living in Morocco.
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Willing to travel more than 50% Africa countries and work flexible working hours.
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English - Advanced / Fluent
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French - Fluent
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