Strategic Operations Head

Category: Business Development & Strategy

Location:Casablanca, Casablanca-Settat, MA

• Lead strategic projects assigned by the General Manager, including cross-functional initiatives like the Future Frontline Customer Engagement (FFCE) and Multi-channel Customer Engagement (MCE) agendas, market shaping projects, and retail strategy.
• Facilitate and drive cross-functional projects that support affiliate and business unit ambitions, ensuring effective execution of Commercial Excellence initiatives.
• Provide input and support to business units on strategic projects and help with change management to adapt to evolving business conditions.
• Offer business analysis support, gathering customer insights, identifying growth opportunities, and aiding decision-making through data-driven solutions.
• Proactively explore and drive new business opportunities, strategic partnerships, and growth initiatives, including launch planning for future products.

• Bachelor/master’s degree in business administration, Marketing, Life Sciences, or other relevant field
• 10+ years of experience in pharmaceutical/healthcare, consumer goods or other regulated industries with successful track record in marketing, sales, commercial excellence and/or operations & Business Development ideally in international context
• Experience as a project lead driving complex projects where input and alignment needed across multiple stakeholders
• Excellent communication and presentation skills and ability to work independently and as part of a cross-functional team
• Strong analytical and problem-solving abilities
• Ability to constructively challenge assumptions and influence others
• Ability to manage business complexity
• Record of innovation, advocating for new ideas and strategies from concept to delivery
• Fluency in English is a must, proficiency in French is a plus.