Netherlands Job Openings
GitHub, Inc.
Solutions Engineer, Corporate
FULL TIME
September 2, 2024
Locations: In this role you can work from Remote, Netherlands
Overview:
A Corporate Solutions Engineer is responsible for the technical relationships with customers and prospects and works internally with sales and product development to identify, design, and communicate solutions to meet customers' business needs. This person acts as a resource for the sales and customer success teams, our front-line technical support team, and other functional departments within the company.
We're extremely passionate about the quality of our work. If you are technically sharp and people oriented, you might be a fit for this role. We are looking to immediately fill this position in Europe
- Identifying customer business requirements and matching them to existing and future product features
- Building joint customer strategies with sales and professional services to encourage product adoption
- Providing live demonstrations of Git Hub Enterprise to prospective customers
- Answering Git Hub product questions and helping customers and prospects to take full advantage of the Git Hub product
- Answering Git Hub technical questions and helping customers integrate Git Hub with their existing development tools and workflows
- Building relationships with key decision makers, visiting customers on-site, and serving as a customer's technical point of contact
-
Educating prospects on product implementation and usage best practices
Learning about customers' successes and challenges, sharing customer feedback within Git Hub, and advocating for customer interests - Maintaining awareness of internal Git Hub initiatives, the direction of the Source Control Management (SCM) industry, and trends in global developer collaboration tools and techniques.
- Acting as intermediary between sales and other technical teams to best meet customer needs
- Communicating customer feedback and perspectives to appropriate teams to be considered for future product strategy
- Documenting technical considerations, collecting existing articles, and contributing to internal knowledge bases as a resource for other teams, customers, and partners
- Working with our customers to support adoption of products
- Experience in sales/solutions engineering/presales, technical consulting, system integration project management; and/or engineering / software development experience in a customer-focussed role (internal or external) with an aptitude for solution development and presentation
- Team-orientation and strong collaboration skills
- Able to explain technical concepts to customers of all technical backgrounds
- Knowledge of Source Control Management (SCM) tools and workflows
- Experience working in or with large software development teams
- Knowledge of Git and Git Hub workflows
- Knowledge of Software Development Lifecycle (SDLC) and Dev Ops best practices
- Knowledge of continuous integration, and continuous delivery tools and trends
- Comfortable working in a fast-paced and dynamic environment
- Excellent verbal and written communication skills in English
- Customer-obsessed
- Ship to learn
- Growth mindset
- Own the outcome
- Better together
- Diverse and inclusive
- Model
- Coach
- Care
- Create clarity
- Generate energy
- Deliver success
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At Git Hub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
EEO Statement: Git Hub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
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