Court Registry Officer, Thames District Court / Central Region
Fixed Term, Full Time, 18 months

Te Haeata/The Opportunity
Court Registry Officer - in this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.
The tasks required in the CRO role include but is not limited to:

• Court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
• Case Management – taking responsibility for ensuring that the Judiciary and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner
• Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods.
• Travel within the Waikato Courts may be required therefore must have a full clean New Zealand driving licence

Ō pūkenga/Skills and Experience
You will be able to demonstrate strong customer service skills, quality decision-making, be solutions-focused and have the personal confidence and resilience to adapt to a dynamic work environment.

To be successful, you will need to be:

• Detail-orientated and observant – the court has many different processes, and case information needs to be accurate.
• Self-aware – our participants are unique, and you will be confident working, individually and as a team, across various situations.
• Able to multi-task – some of our processes are repetitive, so you will be able to manage conflicting priorities and move from one task to another quickly.
• Willing to learn – legislation and court processes are always changing, and you can adapt and maintain knowledge capital.
• Resilient – As a Court Registry Officer, you might work on sensitive cases, sometimes at high volume.

Even if your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!

Mō mātou/About us
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role. As a Court Registry Officer this includes exercising Deputy Registrar Powers.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

He aha ngā painga o tēnei mahi mōu/What's great about working here
We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.
With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary
The remuneration band for this role is $58,729 to $80,794 – the appointing salary will be based on skills and experience.

Tono mai/How to Apply
To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here and complete an online application form by attaching your CV and cover letter.
Applications close on 27 October; however, we will review CVs as they come in and invite successful candidates to interview before the close date.
If you have any questions, please contact recruitment@justice.govt.nz
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