We are looking for a skilled senior business analyst who will help us with the implementation of CRM functionality in Net Suite, our existing FMIS.
We are also undertaking enterprise-wide process design and establishing a Business Process Management capability within the business and are likely to adopt a tool such as Nintex (Promapp) Process Manager. We expect to be following Lean Six Sigma for this.

About the opportunity
The CRM Senior Business Analyst position will be part of the Mahi Tahi Phase 2 programme team responsible for delivering the agreed financial and non-financial programme benefits outlined below. The role will work with the Programme Manager, Change Manager, Workstream Leads, Functional Leads, and subject matter experts to achieve the financial and non-financial benefits targeted by the programme as per the approved business case.
Realising these benefits will require high levels of engagement across and collaboration with the areas and stakeholder groups mentioned. Attention to detail, the ability to communicate complex information effectively and in simple, easy to understand terms will be required to be successful in this role.
We are refactoring our Financial Management Information System, Net Suite, and enabling its native Customer Relationship Management functionality, with each aspect having process work to be completed.
In addition, we are reviewing research, finance and People and Culture processes, designing them optimised for time and simplicity.
Success will require collaboration with other BAs, Tranche Delivery Lead, the Change Manager, positive relationships with all stakeholders and good team leading skills.
This position is fixed term until 30 April 2025, full time, reports to the Tranche Delivery Lead, and is based at our Lincoln site.
About you
You have a tertiary qualification in the field of business administration, computer science, accounting, or management information systems, or the equivalent experience. You have at least five years' experience in business analysis including requirements solicitation, as-is and to-be business process modeling, BPMN will be your thing, and you are experienced with tools such as Nintex Pro Mapp (Process Manager). You are a confident Lean Six Sigma practitioner.
You have practical experience with Net Suite (or several other FMIS), as well as several successful CRM implementations to tell us about. Ideally you will have experience in adopting CRM in support of several different business objectives, including funnel, pipeline and value proposition development in addition to the typical relationship management aspects.
You are proficient with M365 applications, BI tools, Share Point, and advanced Excel.
You are able to discuss problems and formulate solutions equally with a range of scientists, business users, IS analysts and developers.
You are an expert communicator, able to convey complex topics in an easy to understand manner, summarising and presenting key takeaways from large sets of information.
You enjoy acting as a mentor and sharing your expertise in a hands-on manner.
Why Manaaki Whenua
Our land, our future - this is the essence of why Manaaki Whenua - Landcare Research exists. At Manaaki Whenua we undertake research that focuses on preserving New Zealand's rich biodiversity, improving biosecurity, and protecting the health of the land, fresh water and soil resources we need for a prosperous future. We recognise the importance of partnerships, the special role of Māori, and the need to ensure that all New Zealanders have the knowledge, understanding, and tools to truly live in harmony with our precious environment. We are recognised nationally and internationally for the quality of our research and work with a wide range of organisations within New Zealand and globally.
Manaaki Whenua embraces diversity and is committed to an inclusive and respectful workplace where everyone is valued for their unique contribution. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
What we offer
As an employee of Manaaki Whenua - Landcare Research, you will work with passionate and talented people in a caring and family friendly environment; enjoy good staff benefits and the opportunity for personal growth and career development.
How to apply
Enquiries about the position may be directed to Mornay Durant, Durant M@landcareresearch.co.nz.
For further details about Manaaki Whenua-Landcare Research, watch this short clip: Manaaki Whenua and visit our website: www.landcareresearch.co.nz
Apply online by viewing the position description and then clicking the 'Apply Now' button below.
Applications close on Sunday 29 September 2024 at 11.55pm