Apply for Customer Manager Role at New Zealand Trade and Enterprise

New Zealand Job Openings

New Zealand Trade and Enterprise

Customer Manager

Auckland

FULL TIME

October 14, 2024

We have a diverse & collaborative environment that inspires lifelong learning.
We offer hybrid working and 5 weeks annual leave.
We are focused on holistic wellbeing to support you to be your best self.

This role is based in Tamaki Makaurau, Auckland.

Who are we | Ko Te Taurapa Tūhono tēnei

Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) purpose is simple – to grow companies internationally, bigger, better and faster, for the good of New Zealand.

You would be joining the Export Customer team - we are a friendly passionate team of commercially astute ambitious Customer Managers who work within the Consumer Goods sector, as well as a mix of other customers.

What you'll be doing | Te whakamahere

This role is based in our Auckland office on the Tamaki Makaurau waterfront looking out to Rangitoto Island. In this role you will manage a portfolio of well-known New Zealand brands. The portfolio has a dual emphasis on technology and manufacturing companies. This role is best suited for someone who is passionate about technology/manufacturing companies, has high commercial awareness; and who is inspired by helping businesses to grow so they can export to the world.

You will work in close partnership with your portfolio of customers to deeply understand their business. You will learn and support them with their challenges and opportunities and their international growth strategy. Together you will build a work programme to help them achieve their goals. You'll be a trusted and empathic communicator, coach and problem solver who connects your customers to the right experts and tools to facilitate this support.

What you'll need to be successful | Ō Pūkenga

You will be someone who has a good understanding of the NZ export business ecosystem with strong knowledge of consumer brands, manufacturing and the international retail landscape. A self-starter that embraces change and works at pace, who can work independently but also understands the importance of connecting with the broader NZTE one global team. You will also:

Bring in-depth commercial experience particularly in the technology and/or manufacturing space.
Be a strong communicator with the ability to not only build rapport and but develop influential relationships across all levels & types of an organisation.
Be commercially astute and be able to provide viable business advice to help exporters grow.
Be resilient & adaptable, eager to roll up your sleeves and work alongside your customers.
An understanding of te ao Māori and tikanga is valued.

Why you’ll love working here | Nau mai ki Te Taurapa Tūhono

NZTE is a truly global organisation with over a hundred countries as part of our everyday. We know that life is not all about work and flexible working at NZTE is standard practice. We will give you the right technology to allow you to work anywhere and balance your time. On top of this, we also offer 5 weeks annual leave so you can have that extra time in the year to enjoy what you love doing!

For more info about the benefits and life at NZTE visit - nzte.govt.nz/page/life-at-nzte

What's next | Te ara ki tua

Please apply online attaching a CV and cover letter by Sunday 20th October at 11:59pm NZT.

The Position Description can be found here: Customer Manager PD.

Please note: The legal right to live and work in NZ is required to apply for this role.

New Zealand Trade and Enterprise (NZTE) is an equal opportunity employer. At NZTE it is all about our people and we seek diversity of thought; we welcome and encourage you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity or disability. If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the recruiter.

We regret to inform you that this job opportunity is no longer available as it has expired

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