New Zealand Job Openings
Foodstuffs North Island
Customer Service Assistant Manager (2IC)
FULL TIME
October 13, 2024
We’re excited to announce that Pak’n Save Highland Park will be joining the community February 2025! With a brand-new store and impressive offering across butchery, seafood, bakery, deli, produce, grocery and liquor, we can’t wait to open our doors to the East Auckland community!
We’re currently seeking an experienced Customer Service Assistant Manager to join the team. As a department leader, you’ll play an integral part in our journey towards a successful store opening and continuously deliver an exceptional shopping experience for our community.
The Role:
- Provide a high level of customer service and assisting customers where needed.
- Keep on top of customer flow and ensuring appropriate numbers of checkouts are always open.
- Train new checkout operators as required.
- Handle customer enquiries and complaints appropriately and always ensuring effective interactions with customers.
- Ensure high presentation standards for the checkout department & store.
- Build relationships with the wider team and leadership to get the very best results.
- Deputise for the Checkout Manager when required.
If successful, you will join a business that prides itself on being 100% New Zealand owned and operated, become a part of a great community and be a part of Highland Park’s success from day one!
What are we looking for:
- Previous checkout or supervisory experience.
- Great people skills and ability to lead/inspire a team of 30.
- LCQ and/or Managers Certificate and experience selling alcohol.
- Reliable, honest and be a good team player.
- Proven customer service experience.
- Sound computer literacy and keen to learn and use the latest technology.
- Previous duty manager or sole charge experience advantageous.
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