New Zealand Job Openings
NZ Post
Customer Service Representative - AOC
Auckland
October 7, 2024
- Monday to Friday: 09:00 - 17:30
- $26.84 per hour
- Location: 23 Underwood Street, East Tamaki, Auckland
- Duration: 4th of November 2024 - 31st of January 2025
In this dynamic role you will:
- Communicate clearly with all our customers in a calm and professional manner including managing complaints
- Assess and rewrap damaged items and record the information in our system
- Completing general administrative duties
- Lift up to 25kg
- Provide information and support regarding NZ Post products and services
- Develop and maintain productive working relationships with customers and fellow staff alike
- Monday to Friday: 09:00 - 17:30
- Proven experience in customer service or retail to deal with a diverse range of customer queries (this is a face-to-face position)
- Be comfortable with a physcial role (you will lift up to 25kgs)
- A willingness to learn and take on board our policies and procedures
- Comfort using new systems and processes
- Strong communication skills to engage our customers, discuss products and services that they need and provide solutions.
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.
For more information about careers at New Zealand Post visit jobs.nzpost.co.nz
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