New Zealand Job Openings
Hōhepa Canterbury
Helpdesk Support Technician
Christchurch
October 25, 2024
Working at Hōhepa, is different from the average, you become part of our community of people, staff, volunteers, and contractors who all have a common goal - helping people to reach their full potential and lead enriched and meaningful lives in a holistic, supportive environment. We are a community leader providing services and support for people living with an intellectual disability to live their best lives and find a valued place in our society. Inspired by Dr Rudolf Steiner’s principles of anthroposophy, we seek to understand each person and situation as unique, not a one size fits all philosophy.
Mō te tūranga | About the Role
We’re seeking a tech enthusiast with a flair for processes to join our IT Team as a Helpdesk Support Technician. This role is integral to our operations, offering support and ensuring the smooth running of our systems.
- You'll be the go-to person for all things tech support, helping everyone stay connected and sorted with their IT needs.
- Providing ad hoc training and delivering the IT Induction training to all new staff.
- Manage the setup and maintenance of residential communication systems.
- You'll help keep our tech gear in check with regular audits and ensuring anything tech related is following health and safety guidelines.
- Monday to Friday (1.0 FTE)
Previous experience is not a prerequisite because we provide on-the-job training. You will either be an experienced Helpdesk Technician looking for a change or you are simply looking for a career where you can celebrate your enthusiasm and passion for helping others: To thrive as a Helpdesk Technician at Hōhepa you will be:
- Self-motivated, energetic and flexible with a high level of initiative.
- A team player - Work closely with and supporting your colleagues.
- A kind nature with a can-do attitude and willingness to learn and continue to develop your skills.
- Excellent verbal and written communication skills.
- Ability to document processes.
- Ideally experience in a service desk environment.
At Hōhepa, as part of our team you will:
- Work in a fun, friendly and supportive team environment
- Receive ongoing support for your professional and career development
- Support to complete a NZQF Certificate in Health and Wellbeing level, 2, 3 or 4
- Long service leave
- Christchurch City Council Gym and Pool Membership discounts
- Untamed Organic Vegetable discount
Applicants must have a NZ full driver’s licence and ability to work in New Zealand. Please note that the 90-day trial period will apply to any successful applicant who hasn’t previously worked for Hōhepa Canterbury
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