New Zealand Job Openings
Restaurant Brands
Loss Prevention Officer
Auckland
October 16, 2024
We are seeking a Loss Prevention Officer to support Restaurant Brands strategic goals through the protection of store revenue and resolve issues of store financial loss caused by theft, process error or waste, across sales, cash and inventory processes. This role will be traveling around New Zealand (30-40% of the time) completing store audits across all our brands.
The ideal candidate will need to be self-managing, credible and with the ability to drive high standards and eliminate unnecessary losses from waste, error and theft. You will be responsible for ensuring that losses are tackled both through preventive and detective controls. This role is based in our Auckland (Ellerslie) office.
What the role involves:
Special Job requirements
Skills and Experience:
What we can offer:
If this sounds like you then please express your interest asap!
The ideal candidate will need to be self-managing, credible and with the ability to drive high standards and eliminate unnecessary losses from waste, error and theft. You will be responsible for ensuring that losses are tackled both through preventive and detective controls. This role is based in our Auckland (Ellerslie) office.
What the role involves:
- Champion company policies and procedures related to store security, payroll processes, cash management, and asset protection.
- Ensure that all team members understand and adhere to these guidelines, fostering a culture of accountability and compliance throughout the organization.
- Conduct store audits across all brands to identify and assess potential risks at the store level.
- Be vigilant in tracking opportunity areas identified during audits and ensure that corrective actions are documented and executed according to the established action plan, promoting continuous improvement.
- Coach Area Managers, Store Managers, and relevant operational teams to enhance process efficiency and compliance levels.
- Provide guidance on best practices, facilitate training sessions, and offer constructive feedback to help teams achieve operational excellence and mitigate risks.
- Perform independent investigations into potential fraud cases or control deficiencies, utilizing data analysis, reporting, and CCTV validations as part of the risk management plan.
- Document findings and collaborate with relevant stakeholders to address identified issues effectively.
- Liaise with internal and external stakeholders regarding CCTV requests, ensuring timely access to footage when necessary.
- Support law enforcement agencies by providing relevant information and documentation related to criminal or civil investigations.
- Assist and advise the Internal Audit Manager on enhancing the efficiency and effectiveness of the company’s operations and loss mitigation strategies.
- Contribute insights based on audit findings and operational assessments to inform strategic decision-making.
- Support the NZ Internal Audit Manager with additional tasks and initiatives as required, demonstrating flexibility and a commitment to team goals.
Special Job requirements
- Extensive travel around New Zealand required (North and South Island) and possibly international travel. Travel time is between 30% and 40%.
- Have a sense of curiosity and inquisitive mind and always wants to know why.
- Financial acumen and the ability to analyse information, identify trends and prioritise issues
- Internal control or internal audit experience (advantage)
- Able to use initiative to overcome obstacles and problem solving
Skills and Experience:
- Proficient in Microsoft applications, including Word, Excel, and Power Point.
- Demonstrates a willingness to learn and adapt to new software applications as needed to enhance productivity and efficiency.
- Working knowledge of loss prevention, internal controls, and retail operations.
- Experience in a store environment is preferred, providing a practical understanding of risk management and operational challenges.
- Strong numeracy skills to interpret financial reports effectively. Capable of analysing data to identify discrepancies and take appropriate actions to resolve any financial issues.
- Demonstrates sound judgment in applying company policies and standards fairly and consistently, ensuring equitable treatment of all employees and adherence to best practices.
- Familiarity with common schemes that may manipulate store performance or facilitate fraud and theft. Understanding of potential vulnerabilities in store operations that could lead to financial loss.
- Strong analytical skills with the ability to identify root causes of problems and suggest actionable solutions. Proactive in addressing issues to improve operational efficiency and reduce risk.
- Bachelor’s degree in a relevant field such as Business Administration, Finance, Risk Management, or a related discipline is preferred, but not mandatory. Or Equivalent work experience will be considered in lieu of a degree, demonstrating a strong understanding of operational procedures, risk management, and loss prevention strategies.
What we can offer:
- The opportunity to grow your career within the company and get international experience
- Working with across all our brands KFC, Pizza Hut, Carl’s Jr and Taco Bell
- Support from an experienced manager and ongoing professional development
- Discretionary annual bonus based on company performance
If this sounds like you then please express your interest asap!
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