New Zealand Job Openings

Douglas Pharmaceuticals

Quality Improvement Manager

Auckland

FULL TIME

November 21, 2024

The role
In this pivotal role, you will be at the forefront of our c GMP improvement programme, acting as a coach and change facilitator. You will mentor and train our people on best practices, always having a quality mindset, constantly being audit-ready, and consulting throughout Douglas to increase the quality culture.
Key activities include training technical and operational team members on how to resolve audit findings and write effective CAPAs, identify trends and support a companywide training programme to lift the quality culture and be the trainer for specific technical aspects.
You will collaborate closely with various teams to provide training to technical and operational team members to address c GMP audit findings and write effective CAPAs. You'll have the opportunity to analyse trends, identify areas for improvement, and support the development of company-wide initiatives that uplift our quality standards and practices.
Collaboration is key. You will report to and work closely with our Head of Quality Assurance. You will also partner with general managers and department heads across our business. You'll create a cohesive approach to quality and compliance that resonates throughout Douglas.

You will be:
  • An experienced FACILITATOR with a passion for training and lifting the capability of others to achieve performance improvement.
  • A PHARMACEUTICAL QUALITY INDUSTRY expert - you have worked in the pharmaceutical space and understand a c GMP environment inside and out. Our industry is specific and significant experience is required to lead our quality improvement programme.
  • A CHANGE professional - who is comfortable guiding others through change, confident to be able to suggest changes and guide implementation. You will be able to assess compliance risk and advise on industry changes.
  • An expert COLLABORATOR - you excel at building relationships and fostering collaboration across teams. Your coaching skills enable you to inspire and elevate others, and you can make a tangible impact.
  • A CONTINUOUS IMPROVEMENT mindset - where you will have vision and analytical skills to see where we can improve and how to get us there. You are a natural problem solver.
  • A QUALITY advocate - you know quality, it is your space. You can mentor, train and work alongside others to make sure our business continues to stay compliant and ahead of the pack, quality wise.
Are you ready to be part of it?
What we offer
  • An opportunity to have real influence and impact across our business.
  • Flexible working options.
  • Be a part of an exciting growth journey in an organisation that truly values their people.
  • Belong to a great team that looks for meaning and impact in all we do.
  • Learn on the job and through professional development opportunities.
  • Life and income protection insurance.
  • Discounted products from our Clinicians, Avene, Brave Face, Bio Oil, Nexcare ranges, just to name a few.
  • Access to our Douglas Learning Academy where we're building curious learners.
About us
Douglas is one of New Zealand's greatest pharmaceutical success stories with an ever-expanding footprint into global markets. We're working to develop, trial, manufacture, test, pack and distribute the very best medicines, nutraceuticals and products to over 40 countries.
At Douglas there are around 650 of us - including top scientists, researchers, manufacturers, regulators and engineers, and together we're on a mission to make high quality, effective, accessible and sustainable products for people who need it. We're here to do our life's best work.
We're helping people with conditions like depression, schizophrenia, breast cancer, heart failure, dermatology conditions, as well as people who need antibiotics and medicines to support their immune system.
Next steps
If you're invited to complete a video interview as the next stage of your application, we'd love you to embrace it. Relax, be yourself and don't worry, we all feel a bit awkward in front of the camera.
If you are keen to be part of a true kiwi success story, apply today!
Legitimacy statement
Douglas communicates with candidates over e-mail, phone, Linked In and Microsoft Teams and all communications come from Douglas domain names. We do not use technologies like Whats App or other consumer social networks or communication tools. If you feel unsure about any communication you receive from us please email careers@douglas.co.nz and we will verify the legitimacy of the communication.

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