About us
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Regional Director - Taranaki - Service Delivery

• Senior Operational and People Leadership role
• Drive exceptional performance in a customer-centric environment

We have an exciting opportunity for an exceptional people leader to join us as the Regional Director across the Taranaki, King Country and Whanganui region.
As the Regional Director, you will lead and be accountable for client service delivery, effective operational practice, high performance and achieving outcomes.
You will be responsible for 10 service centres across 8 districts and will lead a trusted and proactive team connecting clients to employment, income and housing support services right for them. You will have a strong focus on achieving equitable outcomes for marginalised population groups.
We take pride in collaborating with Iwi, Māori, Pacific and minority communities, industry, and other government agencies to collectively build meaningful partnerships for better outcomes for clients, communities, business and employers.
We are a proud organisation with dedicated people who work alongside our numerous partners to contribute to the Taranaki, King Country and Whanganui region's ongoing growth and prosperity.

Our work is guided by three key principles:
Mana manaaki: Ensuring a positive experience every time Kotahitanga: Partnering for greater impact Kia takatū tatou: Championing long-term social and economic development.

As the Regional Director, reporting to the Regional Commissioner, you will:

• Understand the needs of our communities and be driven to achieve the best outcomes for our people.
• Demonstrate a commitment to leading our teams in delivering equitable outcomes for Māori, Pacific, and people experiencing ill health and disability.
• Lead and drive performance across the region, including activating successful implementation of Ministry initiatives.
• Foster a culture of manaakitanga by creating a welcoming and positive environment for whānau and employees, ensuring we provide an exceptional service to our whānau.
• Champion sustainable employment outcomes, initiatives, and practices, while taking the time to celebrate successes (Whakanui).
• Provide guidance, support, and training to develop leadership capability within your teams.
• Foster whakawhanaungatanga by nurturing established relationships with social service agencies, employers, community groups, and industry/providers to deliver integrated services.
• Manage risk and poor performance effectively and as a priority.
• Strive for continuous improvement, always linking our teams back to the 'why' we do things (Hononga) and aiming for operational excellence.

To excel in this role, you will demonstrate the following skills and experience:

• A commitment to Māori, Pacific, and other diverse communities
• A desire to support individuals experiencing ill health and disability in their journey towards employment
• An understanding of the Government's obligations to Māori as a treaty partner
• Strategic thinking, planning, and analysis skills to drive informed decision-making
• Leadership, management, and planning experience in integrated service delivery operations
• Experience managing diverse people across multiple locations
• Strong stakeholder management skills with diverse groups
• Experience working collaboratively with community and industry groups
• An understanding of and ability to navigate the complexities of public sector issues
• Strong focus and drive to achieve employment outcomes for our clients.

We Offer
A cohesive, passionate, and diverse leadership team.
Competitive remuneration package with ongoing professional development opportunities.

If you are self-driven and highly motivated to help New Zealanders to be safe, strong and independent, we want to hear from you. This is your opportunity to make a significant, positive impact in the Taranaki, King Country and Whanganui region.

Key Business Information
Te Pae Tawhiti Our Strategic Direction
Te Pae Tata Māori Strategy and Action Plan

Position Description

http://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/regional-director.docx

Salary range: $134,852.00 - $199,786.00

How to apply
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your my HR portal at work. This will ensure that your my HR employee profile is visible as internal candidate.

Closing date: Sunday, 15 September 2024

Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.