Mō te Tari o te Kaitiaki Mana Tangata – About the Ombudsman
The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.
Mō tō mātou tira – About the team
The Strategic Advice Team supports the Chief Ombudsman by providing high level policy and practice advice.
Mō te tūranga - About the role
The role of the Senior Advisor is to work with Principal Advisors and staff across the office to provide strategic advice on matters relating to policy and professional practice. This includes external advice and submissions on matters such as Bills, Cabinet papers and agency policy and procedure, as well as internal advice and support for our operational practice.
He kōrero mōu – About you

To be successful in this role you will have:

• a legal or other relevant tertiary qualification;
• experience at a senior level in a legal advisory, complaint handling and investigation, and/or policy development role, ideally in public administration;
• excellent writing skills;
• strong research and analytical skills including ability to distil key information into reports and recommendations;
• exceptional planning, organising and prioritisation skills; and
• a proven ability to consistently complete assigned tasks on time and to a high standard.

Te painga o te mahi tahi me mātou - Our benefits, what we offer
Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued.

• Genuine career progression opportunities and professional development through training and mentoring by senior members of your team.
• Flexible working options
• Competitive remuneration
• Three extra Annual Leave days after 12 months of employment
• Onsite gym and personal trainer, free to all employees
• Three paid office holidays between Christmas and New Year
• Employee Assistance Programme (EAP)

Me pēhea te tono - How to apply
To apply, click on the ‘Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. For further information about this vacancy please email recruitment@ombudsman.parliament.nz.
All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.
The Office of the Ombudsman encourages and supports all our workers to be vaccinated against COVID-19. The current position of the Office however, does not require COVID-19 vaccination as a condition of this role. Please note that the Office may, if a risk assessment identifies the need, introduce a vaccination requirement for managing an epidemic.
As the Ombudsman's role is to provide “fairness for all” New Zealanders, it is important that our staff represent New Zealanders from all walks of life. We value your individuality and how you can contribute to our team. We encourage applicants from all walks of life. Depending on skills and experience the salary is expected to be between $103,529 to $135,882 with $129,411 being the mid-point.
Applications close 5pm, 24 October 2024