Mō te Tari o te Kaitiaki Mana Tangata – About the Ombudsman

The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.

Mō tō mātou tira – About the team

This role sits within the Information and Knowledge team. We are a well established team of experts, consisting of information management and data analyst practitioners and experts. We collaborate to lead and develop information management best practice, and provide digital solutions to information management problems which support data driven decisions at the Office of the Ombudsman. We work closely with stakeholders to lead and support our information and data management centre of excellence.

Mō te tūranga - About the role

Reporting to the Manager, Information and Knowledge Management, the Senior Data Analyst role works closely with stakeholders to understand requirements, provide advice and recommendations, and build dashboards in Qlik Sense supporting the delivering of analytics, reporting and data capabilities across a wide range of tasks and projects.
To support us through a busy period, we are looking for a passionate data and insights expert with strong stakeholder engagements skills who can hit the grounds running and embed themselves in the data hub. No two days are ever the same, but will include:

• Extracting, preparing and manipulating data for modelling, analytics and insights, including creating data pipelines using Qlik Sense and Posit
• Managing stakeholder relationships and expectations, as well as effectively communicating initiatives and progress to relevant business users
• Contribute to Office wide projects with a data component, such as Māori Data Sovereignty
• Mentoring the Data Analysts and promoting learning opportunities

The term of this fixed term role is for 6 months.

He kōrero mōu – About you

To be successful in this role you will have:

• Tertiary qualification in statistics or a related discipline and / or proven industry experience
• Between 3-5 years of experience in data analytics, including programming in SQL and Python
• Proven experience in data visualisation tools, such as Qlik Sense, Power BI or Tableau
• Experience in building relationships and managing specialist stakeholders
• Background in public administration and/or a good understanding/experience with public sector operations
• Good working knowledge of legislative and policy requirements that affect the management of data and insights in the public sector
• Previous experience of managing security of sensitive and personal information and knowledge in an environment that requires high levels of confidentiality and security; with good working knowledge of relevant legislation and best practice principles.
• Experience and understanding of data and insights and where, and how, this fits as part of an organisation's strategies, work programmes and activities, and as an enabler to improved outcomes in terms of value, quality and volume.

Te painga o te mahi tahi me mātou - Our benefits, what we offer

Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued.

• Genuine career progression opportunities and professional development through training and mentoring by senior members of your team.
• Flexible working options
• Competitive remuneration
• Onsite gym and personal trainer, free to all employees
• Three paid office holidays between Christmas and New Year
• Employee Assistance Programme (EAP)

Me pēhea te tono - How to apply

To apply, click on the ‘Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. We are interested in hearing about your experience in data analysis and dashboard, and stakeholder engagement experience in your cover letter. For further information about this vacancy please email recruitment@ombudsman.parliament.nz.
The Office of the Ombudsman encourages and supports all our workers to be vaccinated against COVID-19. The current position of the Office however, does not require COVID-19 vaccination as a condition of this role. Please note that the Office may, if a risk assessment identifies the need, introduce a vaccination requirement for managing an epidemic.
All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.
Depending on skills and experience the salary is expected to be between $103,529 to $135,882 with $129,411 being the mid-point.
Applications close 5pm, 17 November 2024