About us
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Senior Business Analyst, Income Group, Wellington

• Income Group, Service Delivery
• Permanent and Fixed Term
• National Office, Wellington

We're seeking a permanent and fixed term Senior Business Analyst to join our Income Group within Service Delivery.
We are continuously improving our income support systems, to make it easier to understand, and navigate - to provide fair, consistent, accurate and timely support to New Zealanders.
Within the Income Group there is a mix of exciting work programmes, including cross agency initiatives that greatly enhance the access to services, income, and the wellbeing of New Zealanders.
You'll be part of a cross-functional multi-disciplinary team, and you'll need to be highly collaborative with others from across the business.
You'll get involved with different business groups, working to understand and identify their needs and lead solution focused options. We have a complex work programme, so you'll need to be able to provide high quality advice on business issues in a range of areas.
You will be working as part of an Agile delivery team. We are looking for a clear thinker with a natural attention to detail.

To this, you will:

• Provide advice and guidance at a senior level across Service Delivery, including providing support to the Delivery Lead and Director.
• Enable work programme delivery, including leading items of work and supporting new epics and initiatives through feasibility, suitability, and impact assessments.
• Be proficient in core business analysis skills, including analysis, requirements gathering, problem definition and facilitating workshops.
• Use your expertise and extensive knowledge to develop and maintain strong relationships, while collaborating with a variety of stakeholders across MSD and other agencies.
• Be a great problem solver, using strong analytical and critical-thinking skills, you will identify and understand pain points, including identifying continuous improvement.
• Embrace the Business Analyst practice to support the development of new Business Analysts within the wider Service Delivery.

Position Description
https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/income/senior-business-analyst-service-delivery.docx

Salary range: $102,533.00 - $124,402.00

How to apply
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your my HR portal at work. This will ensure that your my HR employee profile is visible as internal candidate.

Closing date: 2 October 2024

Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.