Kia ora, Tālofa lava, Mālō e lelei.
The Warehouse Group (TWG) has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand. We are the largest general merchandise retailer in NZ across The Warehouse, Warehouse Stationery & Noel Leeming.
Are you ready to take your career to the next level? We’re excited to invite a creative and dynamic Technical Writer to join our team! This is your chance to transition from traditional payroll functions into a vibrant role that combines technical writing, document management, and communication across the organization. If you’re passionate about crafting clear and engaging documents while enhancing operational efficiency, this is the role for you!
Key Responsibilities:
SOP Compliance:

• Ensure our departments shine by adhering to internal and external SOP requirements.
  

• Regularly review, update, and audit SOPs to keep them fresh, relevant, and compliant!
  

Administrative Support:

• Bring your organizational skills to the table by assisting in the creation, management, and distribution of key documents.
  
• Collaborate with teams to draft and edit materials that make a difference!
  

Share Point Management:

• Be the mastermind behind our Share Point organization, creating an efficient and user-friendly documentation hub.
  

• Implement best practices for document tagging and retrieval—your expertise will shine here!
  

Repository Maintenance:

• Maintain a centralized repository of SOPs and critical documents, ensuring everyone has access to the latest and greatest.
  

• Regularly back up and archive documents to keep our information secure and organized.
  

Communication Skills:

• Use your stellar communication skills to produce clear, concise SOPs, guides, and manuals.
  

• Act as a bridge between departments, ensuring everyone is aligned and informed about process changes.
  

Understanding of SOP Processes:

• Dive deep into SOP writing, publishing, and distribution to become a go-to expert.
  

• Collaborate with subject matter experts to ensure SOPs reflect the most accurate and up-to-date practices.
  

• Bachelor’s degree in a relevant field (e.g., Communications, English, Business Administration) or equivalent experience (4 Years minimum).
  

• Proven experience in technical writing or a related role—bring your portfolio!
  

• Strong verbal and written communication skills—your words will inspire clarity and action!
  

• Familiarity with Share Point or other document management systems is a plus.
  

• Attention to detail and a knack for juggling multiple tasks with a smile.
  

• A collaborative spirit ready to work across departments.
  

Join Us! If you’re ready to embrace a new challenge and contribute to a thriving team, we want to hear from you! Your skills will help us enhance compliance, communication, and process management across the organization, in return, take advantage of:

• Career opportunities that come with a company our size!
  

• Take your birthday off - paid!
  

• Staff discounts across all of our brands!
  

• Long Service leave!
  

• 26 weeks fully paid parental leave or 10 days additional leave to support your partner.
  

• Fully paid Jury Service
  

• Lifestyle Leave - spend more time doing the things you love!