New Zealand Job Openings
Department of Internal Affairs NZ
Team Leader Content and Design Services
Wellington
FULL TIME
November 24, 2024
Hours: Full time
Location: Wellington
Business Group : All of Government Services Delivery
Branch: Digital Public Service
Salary: $105,332 - $141,672
- Are you a people leader with proven success in the delivery and support of digital solutions?
- Are you passionate about leveraging digital technology to provide better experiences to a wide range of audiences?
We're seeking an experienced digital leader to support and drive technical and content delivery to a range of digital products, including digital.govt.nz and govt.nz. Our public service is being called upon to deliver a unified, seamless, and effective digital experience for all New Zealanders.' As a member of the Te Kōtui Whitiwhiti - Digital Public Service Branch you'll help champion this change.'
About the role:
As Team Leader, you'll be responsible for a cross-functional team of Content Designers, User Researchers and UX Designers that produce and support high quality, accessible, human-centred digital content and products.
This multi-faceted role involves:
- providing advice on content design and strategy across the All of Government Service Delivery (Ao GSD) group and public sector
- collaborating with stakeholders to establish and agree a clear work programme
- ensuring we have the skills, processes, and capabilities required to make both technical and content change happen in an Agile environment
- managing and leading a team of user experience digital practitioners
- coaching, mentoring, and developing the content designers, user researchers and designers
- leveraging insights to inform strategic and product decisions
- working closely with other teams to ensure the Ao GSD Portfolio of products and services are well supported.
You'll have:
- significant experience in digital content management practices, and New Zealand Government Web Standards and their application
- experience leading and mentoring a diverse team of designers and researchers
- strong stakeholder management skills
- working knowledge of human-centred design practices
- experience using research, analytics, evidence, and best practice to understand user needs and manage optimisation of the digital products
- experience coordinating workshops and meetings with cross-government colleagues and subject matter experts to ensure product content is accurate and complete and make the digital journeys the best they can be for users
- experience interpreting complex content from multiple agencies and using plain language to make it easy for users to find and understand
- practical understanding of Agile delivery methodologies
- strong digital capabilities and understanding of how digital solutions and emerging technology can be leveraged to improve user experiences with government.
- Exposure across government agencies with value-driven interesting work.
- Ongoing support from teams within the Ao GSD and DPS, to encourage knowledge sharing, diversity of thought and challenging the status quo.
- A professional development ethos.
- A range of benefits, including access to discounted healthcare, subsided school holiday programmes, allowance for vision and hearing care, and a variety of social committees and networks.
- To learn more about the diverse, important mahi we do at Te Tari Taiwhenua and see why we're a great place to work, click here.
For more information please contact: Rebecca Brown, Manager Digital Delivery & Group Operations - Rebecca.Brown@dia.govt.nz .
Job Description: view the full Job Description . If you're unable to follow the link, you can find the job description on our careers website.
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