• Permanent part-time – 40 hours per fortnight
• Shift work rotation which involves nightshift and predominantly weekends
• Six weeks training provided + wellbeing programme + staff carparking

Join Health New Zealand | Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it. He Kōrero mō te tūranga - About the Role
We have two exciting opportunities for a Telephonist/Administration Support person to join our team at Tauranga Hospital. These roles are both challenging and rewarding, an opportunity to make a real difference!
We provide a 24/7 service; therefore, the position involves 24-hour shift work rotation on an 8-hour shift which involves nightshift and predominantly weekends for these two vacancies.
This role is covered by PSA National Health Administration Collective Agreement Salary Band 2 - $61,177 to $69,257 (full-time equivalent).
He korero mōu - About You
We are looking for people with exceptional communication skills to provide a high level of service. Your approach will be positive and level-headed, and you will possess strong problem solving abilities and will play an integral role in the smooth running of the service to ensure good outcomes are reached.
You will be a competent decision maker, including maintaining efficiency while multi-tasking under pressure or during emergency situations; all while maintaining a sense of humour.
Computer expertise and intermediate standards in typing, spelling and grammar are a must. Six weeks training is provided.
To meet service demand flexibility is paramount to undertake this role.
Mō Tātou – About Us
Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.
Health New Zealand | Te Whatu Ora, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4500 staff.
Ko o tatou painga – Our Benefits

• In-house professional development
• Highly rewarding role and opportunity to make a difference!
• Subsidised onsite hospital gym membership and wellbeing programme
• Free flu vaccinations
• Free onsite staff parking
• Discounts (with local businesses)

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai - Our commitment to equity, diversity and inclusion
Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.
At Health New Zealand | Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system – Māori, Pacific and Disabled People.
Tō tūranga i roto i Te Whatu Ora - Your place in Te Whatu Ora
When you join us, you become part of transforming the health system. This is a once in a life-time change, that will touch the lives of everyone in Aotearoa, and future generations. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
Me pēhea te tuku tono - How to Apply
You can view the position description below and to apply for the role please click “APPLY NOW.” For tracking and reporting purposes, all applications must be submitted through our online career's portal.
Applications will be reviewed as they are received, so we encourage you to apply early.
For additional information or to arrange a confidential chat, contact Debbie Hollinshead, Talent Acquisition Advisor on (07) 557 5409 or via email Debbie.Hollinshead@bopdhb.govt.nz.