New Zealand Job Openings
Assess HR
Think Concepts - Consultant Lead
Auckland
FULL TIME
September 3, 2024
As our Consulting Lead, you will have a variety of responsibilities including:
- Management and mentoring of the wider consulting team across our Auckland, Wellington, and Tauranga branches.
- Assist, review, and approve proposals, and quotations for clients.
- Provide oversight of the account management functions of the business.
- Oversee annual IT assessments and technical roadmap management and guidance.
- Ensuring team timesheet completion, compliance, review, and approval.
- Provide input as a key member of the leadership team.
- Working with the BDM on executing sales initiatives and account management planning.
- Review and ensure closure of the company's service tickets.
- You enjoy and are confident explaining technical concepts, simply, to non-technical people.
- You have experience with technical pre-sales across user and infrastructure-level opportunities.
- You have hands-on technical experience and/or have worked in the industry long enough to understand technical work and terminology, even if you don't perform the tasks yourself.
- You are good at setting up an effective routine and sticking to it, as well as holding others to account for their commitments and plans.
- You have skills and an interest in helping team members learn and grow.
- You relish working with a wide variety of technology and businesses, from basic and small to complex and large.
- You will attention to detail, always endeavouring to do your best, and hold yourself to high standards.
"Must Have" Skills and Experience
- Five years minimum experience in the IT industry.
- IT technical pre-sales experience, in both user and infrastructure hardware and software.
- Outstanding customer account management and customer service skills.
- Experience and understanding of supporting SMB IT environments.
- A proven track record managing a team and being accountable for their results.
- Excellent verbal and written communication skills.
- Microsoft Windows and 365 experience, certification, or understanding.
- NZ full driver's license, with a clean record.
"Nice To Have" IT Knowledge & Experience
- Managed Services.
- Telephony, PABX, and SIP/Vo IP.
- VMware and Hyper-V.
- AWS and/or Azure.
What's On Offer
- $90,000 Base Salary.
- Achievable sales targets providing commissions (Up to +$30,000 on top of base).
- Regular sales, product, and technical training sessions.
- Support for professional development, to add qualifications and certifications to your skillset where desirable.
- A supportive team culture, we have Monday breakfasts at our weekly team meeting, social outings, and a family-friendly Christmas event.
- Free lunch! Pick whatever you would like to have on hand, and we will put it on our grocery order.
- The opportunity to bring your pet to work.
If this sounds like you, please apply with a cover letter explaining why you should be part of Think Concepts and "Team Awesome".
You must be eligible to work in New Zealand to be considered for this position.
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