Nigeria Job Openings
Eat N Go Limited
ASST. I T MANAGER (Infrastructure)
Lagos
FULL TIME
October 23, 2024
Company Description
Eat 'N’ Go Limited is a restaurant group on a mission to become the premier food operator in Africa. So far, our growing family consists of three international brands, Domino's Pizza, Cold Stone Creamery & Pinkberry.
Eat ‘N’ Go limited officially started operation in August 2012 with the premier store at 4, Saka Tinubu Victoria Island, Lagos. Today, Eat N' Go has over 200 stores (outlet) across Nigeria a and Kenya.
Job Description
The Assistant IT Manager (Infrastructure) will provide effective IT assistance across all aspects of the business and will support and maintain the Microsoft Server and Desktop operating systems as well as the company's ERP system. The Assistant IT Manager (Infrastructure) will also play a key role in supporting and maintaining the organization's IT infrastructure, including servers, networks, storage, and telecommunications systems.
Qualifications
Bachelor's degree in information technology, Computer Science, or a related field.
Eat 'N’ Go Limited is a restaurant group on a mission to become the premier food operator in Africa. So far, our growing family consists of three international brands, Domino's Pizza, Cold Stone Creamery & Pinkberry.
Eat ‘N’ Go limited officially started operation in August 2012 with the premier store at 4, Saka Tinubu Victoria Island, Lagos. Today, Eat N' Go has over 200 stores (outlet) across Nigeria a and Kenya.
Job Description
The Assistant IT Manager (Infrastructure) will provide effective IT assistance across all aspects of the business and will support and maintain the Microsoft Server and Desktop operating systems as well as the company's ERP system. The Assistant IT Manager (Infrastructure) will also play a key role in supporting and maintaining the organization's IT infrastructure, including servers, networks, storage, and telecommunications systems.
- Provide advanced technical support and guidance to end-users, resolving complex issues promptly and effectively.
- Supervise the help desk team, ensuring timely response and resolution of IT support requests.
- Lead troubleshooting efforts for hardware, software, network, and connectivity issues, utilizing advanced diagnostic tools and methodologies.
- Oversee the installation and configuration of server systems, software applications, and network components.
- Ensure all configurations align with best practices for security and performance.
- Manage user accounts, permissions, and access controls across systems and applications.
- Implement role-based access controls (RBAC) and ensure compliance with security policies.
- Develop and implement strategies for software updates and patch management across the organization's infrastructure.
- Coordinate with stakeholders to minimize disruption during update processes
- Develop and execute hardware maintenance plans, including upgrades, repairs, and lifecycle management.
- Optimize hardware performance and reliability through proactive maintenance.
- Lead network setup, configuration, and optimization efforts to ensure robust and secure connectivity.
- Troubleshoot complex network issues and collaborate with network Administrator for resolution.
- Establish and maintain data backup and recovery procedures, ensuring data integrity and availability.
- Conduct periodic testing of backup systems and procedures.
- Implement and enforce security protocols, including firewalls, intrusion detection systems (IDS), and endpoint security solutions.
- Stay updated with security trends and threats, implementing appropriate countermeasures.
- Maintain comprehensive documentation of IT infrastructure, configurations, and procedures.
- Enforce IT policies and procedures to ensure security, compliance, and operational efficiency.
- Provide technical leadership and support for IT projects, such as system upgrades, migrations, and deployments.
- Collaborate with project teams to ensure successful project delivery.
- Oversee IT asset management and inventory, ensuring accurate records of hardware and software resources.
Qualifications
Bachelor's degree in information technology, Computer Science, or a related field.
- Certifications from reputable organizations, such as Comp TIA A+, Comp TIA Network+, Comp TIA Security+, Microsoft Certified Professional (MCP), or Cisco Certified Network Associate (CCNA), will be an added advantage.
- Proven experience in IT support roles (5 years +) with a strong technical background in troubleshooting hardware, software, and network issues.
- Proven experience in leading and managing IT support teams on a national scale.
- In-depth knowledge of IT support processes, tools, and best practices.
- Strong communication and interpersonal skills with the ability to liaise effectively with cross-functional teams and external stakeholders.
- Proficiency in operating systems (Windows, Linux, mac OS), network protocols, hardware components, and troubleshooting techniques.
- Strong analytical and problem-solving skills, with the ability to prioritize and manage multiple tasks effectively.
- Familiarity with remote support tools and techniques to assist users who are not on-site.
- Understanding and adherence to organizational IT policies and procedures, including security protocols.
New Job Alerts
AAA Finance and Investment Company Limited
Operations Supervisor
Lagos
FULL TIME
November 9, 2024
View Job Description
Ayhomes Investment Limited
Banking and Payment Support Assistant
Lekki
FULL TIME
November 9, 2024
View Job DescriptionShema Holdings Limited
Experienced Supermarket Manager
Abuja
FULL TIME
November 9, 2024
View Job Description
Looking for similar job?
Synergy Expat Jobs
Regional Sales Manager - Pharmaceutical Sales at NIGERIA
August 31, 2024
View Job Description
David Kennedy Recruitment Ltd.
Business Development Manager with Yoruba
August 30, 2024
View Job Description
4 Quarters Consultants Limited
Business Development Manager
Lagos
FULL TIME
August 31, 2024
View Job DescriptionSee What’s New: Eat N Go Limited Job Opportunities
Eat N Go Limited
Technical Facilty Manager - Abuja & Port Harcourt
Lagos
FULL TIME
November 8, 2024
View Job Description
Eat N Go Limited
Technical Facility Manager - Abuja & Port Harcourt
Lagos
FULL TIME
November 8, 2024
View Job Description
Eat N Go Limited
Cyber Security (Executive/Intern)
Lagos
FULL TIME
October 24, 2024
View Job DescriptionNew Job Alerts
AAA Finance and Investment Company Limited
Operations Supervisor
Lagos
FULL TIME
November 9, 2024
View Job Description
Ayhomes Investment Limited
Banking and Payment Support Assistant
Lekki
FULL TIME
November 9, 2024
View Job DescriptionShema Holdings Limited
Experienced Supermarket Manager
Abuja
FULL TIME
November 9, 2024
View Job Description