Compliance Associate to join our programs team in Nigeria
Maisha Meds is hiring!
We’re looking for a Compliance Associate to join our programs team in Nigeria with 1-3 years experience in a health/programs-related role to assist in ensuring program compliance guidelines are enforced in Nigeria and across all our program markets.


About Maisha Meds
Maisha Meds is an organization dedicated to improving health care in Africa through best-in-class technology.


Founded in 2017, Maisha Meds has created the largest digital network of private pharmacies and clinics across Kenya, Tanzania, Uganda, Nigeria, and Zambia through our mobile software. Our platform not only helps these providers improve business by making sales, managing inventory, and tracking patients. It also reimburses them for providing high-quality care for malaria, family planning, and HIV prevention at discounted costs.


Maisha Meds logs millions of patient visits annually and has provided hundreds of thousands of reimbursements to date. We harness data from our network of pharmacies and clinics to reveal health and market trends, which allows us to design better solutions that work for the people we serve. We have worked with leading academic institutions such as UC Berkeley, Emory University, and KEMRI to evaluate the effectiveness of our programs. Research shows that our system is able to significantly increase the uptake of long-acting contraceptives and appropriate malaria case management.
Our work is funded by a range of partners including scale-up funding from USAID Development Innovation Ventures and the Bill & Melinda Gates Foundation. This will help Maisha Meds greatly expand its mobile software to 7,500 total pharmacies and clinics by late 2026, delivering subsidized care to nearly a million new patients in the process.


About the role
We are looking for an enthusiastic and diligent team member who would join our Loyalty Program team with a key focus on supporting our Program Compliance function in Nigeria. The candidate should have experience in a program role or process audits. This candidate enjoys a fast-paced working environment, has an eye for details, and has strong analysis skills. This candidate is a customer-centric individual whose mission is to build strong relationships with our partner health facilities and internal teams. This candidate has strong communication skills and is driven to innovate new solutions on the go in response to customer and business needs.
This role is based in Lagos and may involve visits to other program locations in Kano and Kebbi states. You will report to the compliance manager and will have no supervisory responsibility. Applications will be reviewed on a rolling basis until the position is filled.


The start date is 6th January 2025, and compensation is commensurate with experience.


Responsibilities

• Conducting daily audits/transaction compliance reviews for all claims received from our partner facilities. They will also be sharing compliance reports with relevant teams
• Undertaking investigations covering transactions fraud and submitting findings within hours of completion of the same.
• Support in the development, refining, and implementation of systems used in fraud detection and analysis.
• Perform patient review calls to help verify the validity of the transactions recorded from partner facilities
• Prompt reporting of any compliance gaps witnessed during the compliance reviews

Qualifications



Why You Should Join Us

• On a roll: We are doubling year-over-year with new funding partnerships that are boosting expansion in multiple countries
• Great team: We are founded, managed, and backed by successful veterans of Stanford School of Medicine, Google, m Pharma, and I&M bank. We have technologists, doctors, and economists working side by side to solve difficult problems.
• Great funders: We’re supported by the Bill & Melinda Gates Foundation, USAID Development Innovation Ventures, CIFF, WHO FIND, and Pfizer to pay for healthcare on behalf of patients, with others to be announced soon.
• Huge market: We are disrupting a massive, growing $50+ billion market for healthcare payments for low-income patients, with a focus on paying for health outcomes to ensure patients get the best quality care.
• Great customers: We create financial incentives that ensure our healthcare providers deliver excellent care.
• Impact: We have cultivated a fun and exciting start-up culture that empowers its talented staff to make a huge impact.