Nigeria Job Openings

Epiphany Vets Nigeria Ltd

Customer Relationship Manager

Akure

FULL TIME

August 28, 2024

JOB DESCRIPTION
  • Manage all inbound and outbound phone calls
  • Manage the company's messaging and chat service
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
REQUIREMENTS
  • Candidate must have a strong phone contact handling skills, active listening and chatting skills.
  • Ability to create video contents is a big advantage.
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • BSc or HND degree
Job Type: Full-time
Pay: ₦40,000.00 - ₦70,000.00 per month
Application Deadline: 30/09/2024
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