Information Management Officer Nigeria Maiduguri

Norwegian Refugee Council

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Job Description

NRC has been present in Nigeria since 2015 and has been working to help displacement-affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies: water, sanitation, and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance (ICLA), Livelihoods and Food Security (LFS), Camp Management, and Protection. NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM). With a workforce of 370 staff and a presence in key locations such as Maiduguri (in Borno State), Yola (in Adamawa State) and Jos (in Plateau State), NRC can respond to the needs of those affected by the conflict across North-East, and North Central Nigeria.

These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka and Gwoza.

We are looking for people who are passionate about helping refugees and people forced to flee.

If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate Information Management Officer to join our team in Maiduguri, Borno State.You will be responsible for supporting data collection and the implementation/use of quality checklists (WASH, Food Security and Livelihoods, Education, Shelter, Information Counselling and Legal Assistance, Camp management) at the activity level.

Responsibilities

Generic responsibilities

• Adhere to NRC policies, tools, handbooks, and guidelines.
• Ensure compliance with NRC policies, guidelines and standards.
• Responsible for implementation of operational M&Eactivities in close collaboration with Core Competency technical officers and officers/assistants.
• Ensure project documentation of M&E activities of Core Competencies.
• Contribute to the implementation of M&E systems, including M&E tools.
• Ensure that NRC’s related activities are implemented within NRC’s SIP (Safe and Inclusive Programming) Guideline and report any breaches/concerns to the line manager and/or focal point for proper action.

Specific responsibilities

• Support in developing data collection methodology and tools, and in actual data collectin as needed.
• Support the digitalization of data collection tool and electronic warehousing of data
• Support data management in close collaboration with core competencies’ data assistants and the development of clear information flows between program and M&E staff, as needed.
• Ensure that monitoring data are reportedin a timely manner to the technical M&E Coordinator for quality checks and submission to the Program Managers and relevant program staff.
• Support the targeting and the registration of beneficiaries as needed.
• Supervise distributions in collaboration with programme staff.
• Support post distribution monitoring and related activities.

Qualifications

Generic professional competencies:

• At least 3 years’ experience in an international NGO preferably in an emergency or post-conflict setting.
• University degree in statistics, Mathematics or any social sciences
• Proficiency in using Microsoft Office Suite, including MS Word, MS Excel and Power Point.
• Experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods.
• Knowledge of the NRC’s operations is a plus.
• Good communication and interpersonal skills.
• English language proficiency (speaking, reading, writing).
• Strong organisational and team working skills.
• Good cultural awareness and sensitivity.
• Approachable, trustworthy and confidential.

Context/ Specific skills, knowledge, and experience:

• Advanced proficiency in Data Collection and Management using Kobo Toolbox, commcare or ODK or similar mobile platforms.
• Intermediate to advanced proficiency in Statistical Analysis using advanced MS Excel, SPSS, Stata, R or Python.
• Intermediate to advanced proficiency in Geospatial Analysis using Arc GIS or QGIS.
• Advanced proficiency in Data Visualization using Power BI.
• Skilled in digitalizing data collection tools and integrating diverse data streams into a unified framework.
• Proficiency in Database Management using SQL, and related systems is an added advantage.
• Experienced in developing real-time monitoring systems for actionable insights and program adjustments.

What’s in it for you?

Join a work culture that empowers every employee to share ideas and take responsibility:

At NRC we think creatively. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative.

Learn on the job: NRC's collaborative working style favours the exchange of good practice and lessons learnt. At NRC, employees learn on the job and are encouraged to look for opportunities to develop new competencies. NRC managers prioritise the quality work and the competency development of their staff. This entails giving newcomers a good start, following up, training and mentoring employees to allow them to perform well in their current job, and offering learning and development programmes.

Additional Information:

Duty Stations: Maiduguri, Borno State Nigeria

Duration of contract: 4 months (Renewable).

Grade Level: Grade 5 in NRC's grading structure

Reporting line: MEL Coordinator

This position is open to Nigeria Nationals only. We invite applications from all qualified and interested candidates. Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline. Female candidates are strongly advised to apply.

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