Operational functions

• Ensure the IRC national staff personnel policy, IRC mandatory reporting policies, state and Local Government regulations are respected and practiced appropriately.
• Working with the respective HR lead for the location, ensure that all local staff policies, contracts, and disciplinary documents conform to local laws.
• Along with the Operations Technical leads, create an enabling environment for Management in Partnership for operations functions (Supply Chain, HR, Finance, Administration, Information Technology, HASST).
• In collaboration with Operations technical leads, conduct PME exercises and assist the office in developing a framework for staff career development and training and coaching.
• Provide counseling and support in resolution of employee relations problems. Report and escalate any misconduct that contravenes IRCWAY policy.
• In collaboration with technical leads, maintain system and IRC best practices for staff evaluation, and standard procedures for identifying capacity and performance gaps in the field locations.
• Working with respective SC lead per location with support from operations technical leads, ensure all IRC assets and warehouse management; control and monitoring tools are in place and properly implemented, identify and flag areas which require escalation to FC with possible mitigating measures.
• Working with Operations technical leads and respective Operations leads to ensure that field operations are adequately staffed, equipped, and supported to effectively deliver field programing.
• Work closely with the finance lead for the location to ensure timely payments.
• Work with and escalate to the FC any operational needs, gaps, and challenges for immediate resolution.
• Together with the finance responsible person, monitor budget expenditure against workplan and expected outcomes.
• Together with HASS officer/HASST lead for the respective location, monitor security, and update the HASS coordinator on any arising issues around safety and security.

Programmatic functions

• Provide coordination support and oversight on program implementation and assist staff to develop sector specific Monitoring and Evaluation plans.
• Be proactive in facilitating regular surveys on the provided services; collected data are analyzed, documented, and accessed by relevant staff.
• Oversee all programs implementation and ensure the service provision or program implementation is going well in close consultation with the program managers and integrated manager/s and other relevant program technical lead.
• Mobilize and ensure the beneficiary communities are involved in the design, implementation, monitoring, review, and evaluation of all IRC programs.
• Work closely with all programs staff and ensure planned trainings, workshops and awareness raising events are organized in a timely, systematic, and coordinated manner.
• Ensure the inclusion of vulnerable children, women and elderly including disabled and people living with HIV/AIDS to have access to all IRC program interventions and other service deliveries.
• Contribute to IRC’s institutional learning, new ways of working and planning. Advice management to assess, design, and implement different ways and means of improving the overall IRC implementation areas.
• Communicate and escalate program progress, constraints, needs identified and any other matters pertaining to management the need may be.
• Actively participate in project design, monitoring, and evaluation for possible intervention.
• Actively participate in business development process and contribute actively to consideration of programming and intervention needs for the field office.

Coordination, Collaboration and Representation functions

• Draft monthly management field reports and submit them to the FC for review and action as necessary.
• Contribute towards the solid integration of operations services, program implantation in context of the field location.
• Strengthen inter-departmental collaboration through facilitation of sector specific meetings and regular staff meetings in the respective field office.
• Actively pursue good coordination and working relationships with all key stakeholders, Local Government Administration, Host community, Humanitarian Coordination, NIF and other INGOs.
• Represent IRC in the field office in the forums when the CD or designate is unable to attend.
• Attend relevant meetings with partners and stakeholders and solicit possible collaboration and advice and update the FC in an organized manner.
• Organize and co-facilitate monthly management meetings and responsible for documentation of the meeting minutes.
• Represent IRC in all nontechnical meetings and share relevant information that may impact program implementation to both the TC and Program Manager in a timely manner.
• Establish relationships with the community leaders as well as other organization.
• Facilitate access to the project sites.
• On weekly basis meet with the individual project teams to for updates on implementation, progress, challenges, and support needed.
• He/she coordinates and collaborates with project team and technical coordinators to ensure that the projects are to be implemented as per agreed conditions, budget, and timeframe; oversees risk control and is responsible for ensuring the internal reports reach the relevant teams.
• Work closely with programs and operation heads to ensure sustainability of projects and proper handover mechanisms are in place and implemented accordingly.