Strategic Communications and Knowledge Manager, Food Basket Activity - Nigeria

About Mercy Corps

The Program / Department / Team
The Position

Essential Responsibilities

• Provide leadership in the development of a communications and knowledge management strategy and operationally plan and oversee the implementation of the communications and knowledge management plan.
• Establish and strengthen program systems and team and partner capacity to achieve knowledge management and communication objectives.
• Effectively identify and use program evidence to represent program learning in strategic communications and collaborate with MEL staff to identify and address evidence needs.
• Strengthen collaboration and cross-learning within the Activity team and within Mercy Corps Nigeria, as well as with local partners, private sector, government counterparts, and other programs/organizations to contribute to the knowledge sharing and community of practice.
• Lead the development of and author program reports and updates including overseeing quarterly donor reports.
• Proactively identify stories and communications to share Activity results with various audiences.
• Manage and share relevant Activity reports and publications.
• Lead or actively contribute to the organization of external events and fora focused on enhancing program visibility, cross-partner collaboration, and peer learning.
• Play a central role in program facilitating a culture of collaboration, learning, and adaptation within the Activity Team and Mercy Corps Nigeria through documenting and sharing Activity learning.
• Manage internal document storage, adhering to Mercy Corps’ policies and data security standards.
• Collect and disseminate learnings from the Activity internally and externally.
• Train, mentor, and build the capacity of others on the Activity team in communications and knowledge management practices.

Supervisory Responsibility

Accountability

Minimum Qualification & Transferable Skills

• BA/S degree in communication, public relations, development studies, or relevant field, master’s degree preferred.
• 5+ years of progressive work experience in communications and knowledge management for donor-funded development programs.
• Exceptional writing, editing, and public speaking skills in English are required.
• Ability to summarize and simplify complex information and communicate it to targeted groups.
• Graphic design, photo editing, and video editing experience strongly preferred. [NG1]
• Experience in agriculture or economic development donor-funded programming preferred.
• Demonstrated experience in training and capacity building across diverse teams and partners.
• Excellent stakeholder and relationship management skills.
• Previous experience in Nigeria or similar contexts is essential.
• Familiarity with USAID is required.

Success Factors

Living Conditions / Environmental Conditions

Accountability to Participants and Stakeholders


Ongoing Learning

Diversity, Equity & Inclusion

Equal Employment Opportunity

Safeguarding & Ethics