Nigeria Job Openings

International Medical Corps

Supervisor, GBV Casework

October 29, 2024

JOB DETAILS

SUPERVISOR, GBV CASEWORK - (3031)

Job Title

Supervisor, GBV Casework

Location

Nigeria - NG (Primary)

Office

Bama

Category

Gender Based Violence (GBV)

Date Needed By

11/18/2024

Program Description (Background)

Job Description

JOB SUMMARY
The Supervisor, GBV Casework will ensure quality provision of GBV case management and psychosocial support services to GBV survivors to conflict-affected and displaced women and girls and survivors of GBV. The Supervisor, GBV Casework will train, coach, and support GBV Caseworkers and strengthen systems of support for GBV survivors.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:
MAIN TASKS AND RESPONSIBILITIES

Capacity Building and Service Oversight

Train GBV Caseworkers, in line with the Inter-Agency GBV Case Management Guidelines and International Medical Corps’ GBV Standards.
Train GBV Caseworkers to respond to child survivors, in line with Caring for Child Survivors of Sexual Abuse
Coach GBV Caseworkers though regular group and individual sessions
Conduct routine case review meetings
Conduct regular supportive supervision sessions for quality assurance and to identify capacity gaps and needs
Develop tailored capacity building plans for GBV Caseworkers, including plans for self-learning.
Support GBV Caseworkers as required to respond effectively to cases, including direct service provision and coordination and advocacy with other service providers.
Oversee distribution of material and cash assistance to survivors and vulnerable women and girls
Support trainings of other service providers who may interact with vulnerable women and girls and GBV survivors.
Contribute to the development and effectiveness of GBV referral systems/pathways

Human Resources Management

Recruit and supervise GBV Caseworkers
Create a safe and supportive environment for GBV Caseworkers
Develop support strategies for GBV Caseworkers, foster teambuilding, and support principles of self-care

Monitoring and Reporting

Seek and analyse feedback from clients and adapt services accordingly
Oversee post-distribution monitoring
Oversee service documentation
Ensure strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors
Contribute to internal and external reports

Coordination, Advocacy and Representation

Coordinate regularly with GBV leadership team and participate, as required, in broader team meetings
Mobilize stakeholders to strengthen coordination and safe access to services for survivors
Promote a survivor-centred approach in all internal and external coordination meetings
Organize case management meetings, as required, with other service providers
Coordinate with MHPSS, child protection, health, and other sectors to strengthen integration and referrals
Represent program goals and GBV standards

Security and Conduct

Ensure compliance with security protocols and policies
Foster a safe and supportive working environment for all GBV staff and partners
Exemplify core principles of GBV programming, including respect, non-discrimination, responsible use of power, nonviolence, and promotion of gender equality
Contribute to the positive image and overall credibility of the program and organization, notably through adherence to the Code of Conduct and Ethics, including compliance with anti-harassment, safeguarding and PSEA policies

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Job Requirements

MINIMUM QUALIFICATIONS

Typically, a degree in a related field. An equivalent combination of relevant education and experience may be substituted as appropriate.
Typically, 3+ years of experience working as a GBV caseworker.
GBV Case Management experience required.
Relevant academic experience such as social work preferred.
Demonstrated commitment to core principles of GBV programming, including gender equality and survivor-centered support services.
Familiarity with GBV Case Management standards and tools
Training and facilitation experience
Commitment to championing survivors
Good interpersonal and advocacy skills
Very good listening and communication skills
Familiarity with government and NGO service providers preferred.
Ability to exercise sound judgment, remain flexible, and apply experience and guidance to evolving challenges.

Additional Technical or Language Requirements

CODE OF CONDUCT

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report. If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

SAFEGUARDING

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.

EQUAL OPPORTUNITIES

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

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