Norway Job Openings
Sharp Brains Ltd
Desktop Support Engineer
Oslo
PART TIME
October 30, 2024
Position: Desktop Support Engineer
Location: Oslo, Norway
Job Type: Freelance (Contract)
Contract Duration: 1 Year
Working Hours: Part-time/On-demand (Standard Business Hours)
Required Support: On-Site
Languages: Norwegian & English
Employment Type: Fixed Term Contract
Preferred Contract: B2B with Sharp Brains Limited (UK) – Candidates should be eligible to contract/file taxes as a self-employed individual or contractor.
About Us:
At Sharp Brains, we are committed to delivering high-quality IT support worldwide. With our headquarters in the UK and an offshore team in Pakistan, we pride ourselves on our exceptional service and client satisfaction.
Note to Candidates:
Only apply if you are currently living in Ireland, have valid work rights, and are fluent in both Norwegian & English.
Why Choose This Position?
This on-site role offers the flexibility of freelance work along with the security of a fixed-term contract. As a B2B contractor, you’ll manage your own workload and taxes, giving you greater control over your career.
Key Responsibilities:
Language:
Location: Oslo, Norway
Job Type: Freelance (Contract)
Contract Duration: 1 Year
Working Hours: Part-time/On-demand (Standard Business Hours)
Required Support: On-Site
Languages: Norwegian & English
Employment Type: Fixed Term Contract
Preferred Contract: B2B with Sharp Brains Limited (UK) – Candidates should be eligible to contract/file taxes as a self-employed individual or contractor.
About Us:
At Sharp Brains, we are committed to delivering high-quality IT support worldwide. With our headquarters in the UK and an offshore team in Pakistan, we pride ourselves on our exceptional service and client satisfaction.
Note to Candidates:
Only apply if you are currently living in Ireland, have valid work rights, and are fluent in both Norwegian & English.
Why Choose This Position?
This on-site role offers the flexibility of freelance work along with the security of a fixed-term contract. As a B2B contractor, you’ll manage your own workload and taxes, giving you greater control over your career.
Key Responsibilities:
- Provide break/fix support, fault diagnosis, and resolution for desktop devices (hardware, software, and connectivity).
- Manage IMAC (installations, moves, adds, and changes) and desk-side support services.
- Handle both hard and soft break-fix services for laptops and desktops.
- Provide standard hardware/software maintenance for desktops, including operating systems and office applications.
- Ensure proper configuration, updates, and replacements for desktop hardware and software.
- Review Service Desk calls to identify areas for user training or automation.
- Ensure that each desktop device is installed with the correct desktop image.
- Experience with Windows 7 OS.
- Preferred: Knowledge of Active Directory (AD), Mac devices, and tablets.
- Familiarity with Service Now or other service management tools.
- Strong skills in End-User Computing (EUC) tools, remote support, MS Office, and Outlook.
- Proficiency in Norwegian & English.
Language:
- Norwegian (Required)
- English (Required)
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