Applications are considered on a rolling basis Multiple locations

As Senior UX/UI Designer you will be part of cross-functional teams, delivering on Santander Nordic Digital Distribution strategy and optimizing the digital customer and partner experience (web and apps), based on customer and partner insights in Norway, Sweden, Finland and Denmark.

In this role, you are responsible for a user-centered design process – covering exploratory research, definition of impact goals, concept design, prototyping, visual design and follow-up of impact goals. Together with colleagues, you will be developing new digital platforms and enhancing existing platforms.
You are an important link between our customers, partners, stakeholders, and developers – cooperating daily with cross-functional (SAFE) teams to translate product demands to user flows and concepts.

Example of activities :
Work with continuous design improvement of our products in our digital channels based on customer insights.
Design of new concept for products and self-service.
Support the Product Owner in translating user needs into practical next step UX/UI-requirements
Ensure that design are in line with customer requirements, policies and regulations
Maintain and update the design system to ensure speed and consistency across all digital channels
An advocate for good and user-centric design in our cross functional teams.

Skills & Requirements

Knowledge of entire user-centered design process, including exploratory research, definition of impact goals, concept design, prototyping, visual design, and follow-up
Knowledge in developing and working with design systems, with the ability to design holistically while also considering details
Knowledge and experience of WCAG 2.2 and inclusive design.
Strong UX and UI design skills
Skilled in Figma
Strong communication skills
Professional English skills
Ability to work independently as well as collaborate in teams
Ability to make design decisions and feel confident in arguing for those
Ability to drive long-term change and communicate common vision goals.

Experience

8+ years of experience in design after completed education
Experience from hybrid way of working, remote and on-location
Extensive experience in user-centered design process
Experience in developing App/Webb applications such as Online Banking solutions for example.
Experience in agile ways of working
Experience in banking sector and of Nordic organizations

Personal characteristics

Structured and methodical with focus on customer needs and customer experience
Curious, driven and interested in identifying actions for improvements in both short and long term
Committed to do delivering quality work on time
Team player, flexible with a can-do attitude

Education

BA or MA degree in Art, Design, HCI or a related field

We offer

An opportunity to work in a large, high-performing international company, in a dynamic environment that is constantly changing
A corporate culture that is professional and dynamic, yet informal. Bureaucracy is kept to a minimum, as we expect our skilled employees to make long lasting and impactful decisions to shape our future
Highly competent, dedicated, and friendly co-workers with strong collaboration across the Nordics

This position can be located in any of our Nordic locations in Lysaker, Hvidovre, Solna or Helsinki.

Interested?

If you have the right profile and enthusiasm, please submit your application and CV as soon as possible. Candidates are considered at ongoing basic and the add will be removed when right candidate is found.

If any questions feel free to contact Head of Digital & Consumer Business Development, Tobias Gustafsson Niska.

We invest in you

Innovative and looking to the future

Be Healthy | Your health is important to us

Social events for all employees

Engaged colleagues

Dynamic work environment

Employee benefits and discounts

Competitive insurance and pension plans

We give back to society

We are a Nordic bank with more than 1,200 colleagues in Sweden, Norway, Denmark and Finland, and proud to be part of Banco Santander, one of the largest banks in the world with a solid history going back more than 160 years.

Our purpose is to help people and businesses prosper and we aim to be the best retail and commercial bank, earning the lasting loyalty of our people, customers, shareholders and communities - through simple, personal and fair banking.

In our organization we foster and value an engaged, challenging and passionate environment that provides opportunities for personal and professional growth. We operate in an ever changing environment, and believe the key to success is innovative involvement, a playful approach to active learning and continuous improvement in our daily work.

We are firmly committed to being a responsible bank in the way we operate, our culture, caring for our environment and giving back to society. Banco Santander is recognized as the most sustainable bank in the world following the publication of the Dow Jones Sustainability Index (DJSI) for 2019.

Read more about responsible banking on our global webpages.

Santander Consumer Bank is one of the largest Nordic banks providing loans and credits, credit cards, deposits and insurance to private customers.

World’s Most Sustainable Bank 2019 (Dow Jones Sustainability Index 2019)

A Nordic Bank with global strength

Part of Banco Santander – one of the world’s largest financial institutions

Banco Santander’s history goes back more than 160 years

Over 1200 employees across the Nordics

We serve over 1.6 million customers

Strategic partnerships with over 10 000 car dealers, merchants and brokers

Innovation is key to our future success

Tobias Gustafsson Niska | Contact Person