Norway Job Openings
Abbott Laboratories
Technical Service Specialist
Fornebu
FULL TIME
September 13, 2024
Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world - in nutrition, diagnostics, medical devices and branded generic pharmaceuticals - that create more possibilities for more people at all stages of life.
Today, 109,000 of us are working to help people live not just longer, but better, in the more than 160 countries we serve.
Our mission is to understand that the first step to living your best life is good health. Everything we make is designed to help you do just that. That’s our commitment to building life-changing technologies that keep your heart healthy, nourish your body at every stage of life, help you feel and move better, and bring you information, medicines and breakthroughs to manage your health www.abbott.com
About Abbott Diagnostics Division
Our solutions are used in healthcare institutions, physician offices, emergency rooms and laboratories thousands of times every day, in practically every country around the world. Our test results are often the “start” button for patient care decision-making – influencing 70% of critical healthcare decisions for millions of people worldwide. The crucial information derived from our testing platforms helps inform treatment decisions for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
The Role
We are seeking a dedicated and skilled Technical Service Specialist to join our team. In this role, you will be responsible for performing field service, planned maintenance activities, hardware and software upgrades, and providing first-line support. You will also assist with installations and deinstallations, ensuring our customers receive top-notch service.
The position is field based, and work is performed at our customer sites, mainly hospital laboratories. The main area of work will be located on the West Coast of Norway, but frequent traveling when needed across whole of Norway and the Nordics, must also be expected.
The role requires you to be self-driven and dedicated to keep instruments running and customers satisfied.
Key Responsibilities:
- Schedule and perform planned maintenance (PM) activities.
- Troubleshoot technical problems and perform hardware and software upgrades.
- Assist with instrument installations and deinstallations.
- Provide phone support to customers and first-line service to Abbott Ambassadors.
- Identify customer needs, propose solutions, and resolve problems.
- Provide service reports and documentation to the customer after service.
- Maintain a high level of customer satisfaction and accountability.
Qualifications:
- Bachelor’s degree or equivalent experience required. A degree in medical, electrical, mechanical, or medical technology is preferred.
- Experience in establishing a “Best in Class” Customer Support with a focus on continuous improvement and KPIs.
- Strong analytical, technical, and innovative skills.
- Excellent organizational and administrative abilities.
- Results-oriented with a strong attention to detail and quality.
- Ability to assimilate technical information and drive resolution of issues.
- Proficiency in using analytical tools and software.
Key Competencies:
- Attention to detail and a concern for quality.
- Customer-oriented and trustworthy.
- Strong verbal and written communication skills with excellent customer-facing capabilities.
- Fluency in Norwegian and English.
What can we offer you?
Abbott provides a varied, challenging and international position in a dynamic and pleasant working environment. In our organization, you can count on excellent primary and secondary benefits, a positive working atmosphere, a personal growth plan, extensive training opportunities and good career perspective. We are in the business of advancement, both in health solutions and in the lives and careers of our employees. Our work across the world and in many areas of healthcare provides a rich environment for our employees to explore career paths, interests and opportunities.
How to Apply
If you are appealed by Abbott, looking for a job with meaning and recognize yourself in the outlined profile, please make your interest known. You can apply via our website (https://www.jobs.abbott/) with your CV.
New Job Alerts
Sobi
Associate Director Patient Access Nordic Baltics
Oslo
FULL TIME
November 20, 2024
View Job Description
BW
Junior Marine Superintendent BW LNG - Temporary position
Oslo
FULL TIME
November 19, 2024
View Job Description
Coor
Servicemedarbeider Operation Center
Hammerfest
FULL TIME
November 19, 2024
View Job Description
Euronext
VIE Diversity and Inclusion project officer
Oslo
FULL TIME
November 19, 2024
View Job Description
Svenska Handelsbanken AB
Studentmedarbeider Økonomiavdelingen
Oslo
November 19, 2024
View Job Description
Looking for similar job?
Mastercard
Senior Customer Technical Services Analyst-1
Oslo
FULL TIME
August 6, 2024
View Job Description
Mnemonic
Technical Cyber Threat Intel (CTI) Analyst
Oslo
FULL TIME
August 11, 2024
View Job Description
Thermo Fisher Scientific
Process Scientist, Technical Operations (12 months)
Lillestrøm
FULL TIME
August 21, 2024
View Job DescriptionSee What’s New: Abbott Laboratories Job Opportunities
Abbott Laboratories
Digital Marketing Executive - Abbott Pharmaceutical (Contract 7 months)
FULL TIME
November 8, 2024
View Job DescriptionAbbott Laboratories
Business Manager - Abbott Point Of Care
FULL TIME
October 23, 2024
View Job DescriptionAbbott Laboratories
HCP Senior Brand Manager – PediaSure
FULL TIME
October 16, 2024
View Job DescriptionAbbott Laboratories
Digital Health Solution Consultant - Core Diagnostics
FULL TIME
October 10, 2024
View Job DescriptionAbbott Laboratories
Finance Process and Compliance Manager
FULL TIME
August 30, 2024
View Job DescriptionNew Job Alerts
Sobi
Associate Director Patient Access Nordic Baltics
Oslo
FULL TIME
November 20, 2024
View Job Description
BW
Junior Marine Superintendent BW LNG - Temporary position
Oslo
FULL TIME
November 19, 2024
View Job Description
Coor
Servicemedarbeider Operation Center
Hammerfest
FULL TIME
November 19, 2024
View Job Description
Euronext
VIE Diversity and Inclusion project officer
Oslo
FULL TIME
November 19, 2024
View Job Description
Svenska Handelsbanken AB
Studentmedarbeider Økonomiavdelingen
Oslo
November 19, 2024
View Job Description