We need a salesman experienced well in FMCG sales field, with a good background in this field in Oman particularly Muscat market. We need a motivated, enthusiastic, innovative, and problem-solving character salesman.
Skills and Abilities

• Product Knowledge: Understanding the features, benefits, and unique selling points of the products they are selling.
• Customer Service Skills: Ability to handle customer queries, complaints, and provide exceptional service.
• Communication Skills: Effective verbal and written communication to engage with customers and colleagues.
• Negotiation Skills: Ability to negotiate terms, prices, and deals with customers and suppliers.
• Sales Techniques: Proficiency in various sales techniques and methods, including upselling and cross-selling.
• Market Knowledge: Understanding the market dynamics, including competitors, trends, and consumer behavior.
• Relationship Building: Ability to build and maintain strong relationships with clients and customers.
• Analytical Skills: Ability to analyze sales data, market trends, and customer feedback to inform sales strategies.
• Time Management: Efficiently managing time to balance multiple tasks and priorities.
• Adaptability: Ability to quickly adapt to changes in the market, customer preferences, and company strategies.

Traits and Characteristics

• Confidence: Self-assurance in presenting products and closing deals.
• Persistence: The determination to follow up and close sales despite obstacles.
• Empathy: Understanding and addressing customer needs and concerns.
• Enthusiasm: A positive attitude and genuine interest in the products and the field.
• Resilience: Ability to handle rejection and bounce back quickly.
• Integrity: Maintaining honesty and ethical standards in all sales practices.
• Creativity: Innovating sales approaches and finding unique solutions to challenges.

Knowledge

• Product Portfolio: In-depth knowledge of the entire product range being offered.
• Company Policies: Understanding the company's sales policies, pricing strategies, and promotional activities.
• Customer Base: Familiarity with the target customer demographics and preferences.
• Regulations: Awareness of industry regulations and compliance requirements.
• Technological Tools: Proficiency in using CRM software, sales tracking tools, and other relevant technologies.

Experience

• Sales Experience: Prior experience in sales, particularly in FMCG, can be highly beneficial.
• Customer Interaction: Experience in interacting with a diverse customer base.
• Team Collaboration: Working effectively with a sales team and other departments.

Roles and Task:
Key Responsibilities

• Product Promotion and Sales
• Promote and sell FMCG products to retailers, wholesalers, and sometimes directly to consumers.
• Demonstrate product features and benefits to potential buyers.
• Meet or exceed sales targets and quotas.
• Customer Relationship Management
• Build and maintain strong relationships with customers.
• Regularly visit clients to ensure satisfaction and address any issues.
• Respond to customer inquiries and provide product information.
• Market Analysis
• Monitor market trends and competitor activities.
• Gather and analyze market intelligence to inform sales strategies.
• Provide feedback to the company about customer preferences and market demands.
• Order Management
• Process customer orders accurately and efficiently.
• Ensure timely delivery of products to customers.
• Manage and resolve any issues related to order fulfillment.
• Merchandising
• Ensure that products are properly displayed in stores to attract customers.
• Arrange promotional displays and signage to highlight products.
• Ensure that shelves are well-stocked and products are rotated according to expiry dates.
• Reporting and Documentation
• Maintain accurate records of sales activities, customer interactions, and inventory levels.
• Prepare regular reports on sales performance and market trends.
• Use CRM software to track sales and customer data.
• Training and Development
• Stay updated with product knowledge and sales techniques.
• Attend training sessions and workshops to improve skills.
• Share best practices and market insights with the sales team.
• Negotiation and Conflict Resolution
• Negotiate prices, terms, and contracts with customers.
• Handle and resolve customer complaints and disputes professionally.
• Work to achieve win-win solutions that satisfy both the company and the customer.
• Collaboration with Other Departments
• Coordinate with marketing teams to plan and execute promotional campaigns.
• Work with supply chain and logistics to ensure product availability and timely delivery.
• Collaborate with the finance department to manage invoicing and payments.
• Compliance and Ethics
• Adhere to company policies and industry regulations.
• Maintain ethical standards in all sales practices.
• Ensure all activities comply with legal and regulatory requirements.

Requirements:
1. Minimum 3 years in FMCG sales.
2. Valid Omani resident card
3. Valid Omani driving License
4. Owns a car (optional )
5. Speaks English, Urdu, (Arabic is a Bounce)
Job Type: Full-time
Pay: RO200.000 - RO350.000 per month
Application Deadline: 20/10/2024