Pakistan Job Openings

Enza Home Pakistan

Assistant Manager Retail Sales

Lahore

FULL TIME

September 11, 2024

Position Title: Deputy Manager - Retail Sales
Location: Enza Home, Lahore
Reports To: Retail Manager / Line Manager

Responsibilities:
  • Oversee store sales and operations in the absence of the Retail Manager.
  • Handle various operational duties as assigned by the Line Manager.
  • Greet customers and team members with a friendly attitude, creating a welcoming environment.
  • Ensure a clean and organized store, adhering to dress code and creating a positive first impression.
  • Follow up with customers and team members in a timely manner.
  • Conduct sales forecasting, analyze data, and compile daily, weekly, and monthly reports on sales issues and resolutions.
  • Build rapport with customers through engaging conversations and honest recommendations.
  • Process sales transactions, and arrange for delivery or pick-up of orders as needed.
  • Inform the team of any operational changes and updates.
  • Assist in maintaining back stock (warehouse) and setting up merchandise displays on the sales floor.
  • Collaborate with team members to keep the sales floor area clean and organized.
  • Drive sales through customer engagement, suggestive selling, and sharing product knowledge.
  • Alert the Line Manager to potential security issues.
  • Foster team building and maintain a friendly, energetic atmosphere focused on customer service.
  • Perform well under pressure and address complaints promptly.
  • Manage inventory, restock items, and ensure the store area is clean and well-organized.
  • Assist with organizing promotional store events.
  • Maintain client and sales records to compile weekly and monthly reports with the Line Manager.
Education and Experience Requirements:
  • Bachelor’s degree with a minimum of 4-5 years of retail management experience; MBA preferred.
  • Excellent verbal communication skills, with the ability to effectively engage with both internal and external customers.
  • Basic proficiency in MS Office (Word, Excel, Outlook).
  • Ability to work independently, manage multiple tasks, and meet deadlines while maintaining a positive attitude and exemplary customer service.
  • Solid understanding of retail operations, inventory management, and sales principles.
Job Type: Full-time
Pay: Rs50,000.00 - Rs80,000.00 per month
Application Deadline: 16/09/2024
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