Pakistan Job Openings
Karandaaz Pakistan
Consultancy Services for Digitalization of Tax System
November 5, 2024
Terms of Reference
Consultancy Services for Digitalization of Tax System
Position: Individual Consultant
Reporting Line: Chief Digital Officer - DFS
Location: Islamabad
Duration of Assignment: 5 to 6 months
TOR issuance date: 5th Nov 2024
Profile submission date: 13th Nov 2024
Expected Start Date: 20th Nov 2024
Expected End Date: 20th May 2025
About Karandaaz Pakistan
Karandaaz (KRN) believes that every Pakistani deserves to be Financially Included and Economically Empowered. Our mission at KRN is to foster economic growth and create jobs through financial inclusion of unbanked individuals and unserved enterprises.
Karandaaz Digital aims to catalyze the financial services industry towards greater financial inclusion by employing cutting-edge innovations and digital solutions for social impact. KRN collaborates across the financial services ecosystem to maximize impact through improved access to digital finance for low-income, rural, and otherwise excluded population segments, especially women. With funding from the Bill & Melinda Gates Foundation and the Foreign, Commonwealth & Development Office (FCDO), KRN Digital aims to work with all stakeholders to facilitate the digitalization of government and other payment streams and provide support to innovative digital financial service startups.
Objectives of the Consultancy
KRN aims to hire an individual consultant for independent monitoring and change management coordination of the ongoing “Digitalization of Tax System” project. The project is being undertaken by Federal Board of Revenue (FBR) with technical support from KRN to realize digital transformation of FBR with a particular focus on digitalization of value chains for accurate, equitable, and effective collections. The individual consultant would be expected to ensure that the services and deliverables submitted by the firm/s and/or vendor/s working on the project meet top-quality standards and achieve the intended impact outcomes. The consultant will be responsible for driving stakeholder alignment for successfully implementing the FBR’s transformation plan and will bridge any gaps among key stakeholders to facilitate seamless change management and internalization.
Scope of Work
The scope of work is outlined below
-
Collaborate with and oversee the firm/s and/or vendor/s for implementing the approved digital strategy, ensuring seamless deployment and operationalization of the implementation plan in close coordination with the FBR delivery unit
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Assist in identifying critical transformation areas within the tax system, leveraging expertise in large-scale government reform.
-
Support the implementation of measures that improve enforcement, through coordination across stakeholders including FBR, relevant government entities, vendors, implementation partners, technical assistance consultancy firm and others.
-
Provide insights on best practices for at-scale government reform based on relevant experience.
- Prepare briefing materials and reports for the Chairman’s office on progress and challenges
-
Conduct regular reviews of project milestones and outcomes, providing feedback for continuous improvement.
-
Guide FBR officers on managing the change, as well as setting up the reform and delivery unit.
- Provide consultation and advice for streamlining internal procurement practices to support FBR reform efforts in the long term.
- Ensure quality assurance by validating the strategic and implementation deliverables and keeping them aligned to the desired outcomes.
-
Guide FBR officers on managing the change, as well as setting up the reform and delivery unit.
The Technical Evaluation Committee for the procurement of the Consultant will use the following metrics of experience and skills:
- Proven track record in providing strategic counsel across Governance, Transformation, Social Inclusion, and Organizational Restructuring.
- Proven ability in driving governance reform, enhancing institutional effectiveness, and fostering accountability in public sector institutions.
- Demonstrated capacity to unite diverse stakeholders, from government executives to international development partners, around shared goals in public policy and institutional reform.
- The consultant will have a minimum of 15+ years of experience, particularly in government or large organizations.
- Experience in all relevant areas: ICT, business strategy, change management, outsourcing and software applications.
- Skilled in the design and implementation of transformative programs funded by major international and national agencies, ensuring they achieve measurable, lasting impact.
- The quality of the proposed approach and methodology to be applied by the consultant.
The assignment will be undertaken over a period of 6 months, starting from signing of the contract. The consultant shall submit fortnightly progress report and time sheet, duly approved by the FBR and Karandaaz.
Evaluation Criteria
To facilitate shortlisting, the Technical Evaluation Committee will assess the received CVs based on the following criteria.
Item
Score
Relevant experience
40%
Skill set and expertise
40%
Relevant qualification/s
20%
Next, the Technical Evaluation Committee will use the following evaluation criteria to score the candidate interviews:
Item
Score
Understanding of the TORs
20
Experience as a consultant especially for public sector programs
20
Experience as a consultant in driving transformation programs and anchoring change management
15
Proposed approach for the assignment
25
Total Technical Score
80
The overall evaluation score will be computed by combining the technical and financial evaluation scores.
Evaluation of Proposal Price and ranking:
Financial Proposal (20 of Total Score)
The candidate must submit a monthly fee exclusive of taxes. All applicable taxes and out of pocket expenses must be separately mentioned.
Evaluation of the financial proposal will consider, but will not be limited to, the following:
- Cost reasonableness;
- Consistency with the experience and proposed approach;
Points of a candidate = (P1/ P2)*20 Where:
P1= Price of Lowest Responsive candidate P2= Price of the candidate
KRN may also negotiate the price and the terms & conditions with the short-listed/ highest (combined technical and financial) scored candidate to have best techno-commercial outcome. If the outcome of the negotiation is unsuccessful or an agreement is not reached with the top ranked candidate, KRN may then negotiate with the next in-line candidate and so on down the list as per rank until a satisfactory outcome is achieved.
Submission Guidelines:
All prospective candidates are required to submit the following documents:
- Profile/Resume and a Cover Letter
-
A cover letter highlighting:
- Candidate’s understanding of the TORs
- Candidate’s relevant experience and skill set to be leveraged for the assignment
- Proposed approach for the assignment
- An updated profile/resume
- 02 references and/or details of referees (Karandaaz may seek verification from the referees)
- Duly filled and signed Annexures (attached with this TOR document)
- Financial Proposal
Note: To gain a better understanding of the candidate's profile, it is recommended to submit all relevant supporting documents.
Note: The offer must be valid for 60 days after the closing date of the proposal submission date. KRN may request additional documentation from the selected candidate before awarding a contract.
PLEASE FIND DETAILS IN THE ATTACHED FILE.
Interested candidates must submit Profile/Resume, Cover Letter, and Financial Proposals on or before 5:00 pm Pakistan Standard Time on 13th Nov 2024. Candidates are required to submit hard copies in 2 separate sealed envelopes (1 for profile/resume and cover letter and 1 for financial proposal) marked “Consultancy Services for Digitalization of Tax System “at the address given below. Softcopies must also be submitted via email address procurement@karandaaz.com.pk with the softcopy for financial proposal only being password protected. The password for financial proposal shall only be shared on request from the procurement team at KRN.
All terms and conditions shall be as per KRN's policy. In case of any conflict, KRN's decision shall be deemed final.
ADDRESS: Karandaaz Pakistan, 1 E Ali Plaza, Mezzanine Floor, Nazimuddin Road, D-Chowk, Islamabad, Pakistan Phone # 051-8449761
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