Job Title: CSR (Outbound) - Call Center
Company: Ovex Technologies Pakistan
Location: Lahore Office
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Job Description: We are seeking motivated and customer-oriented Call Centre Representatives for Recovery to join our dynamic team. The ideal candidates will be responsible for handling a high volume of outbound calls, addressing customer inquiries, resolving issues, and providing exceptional service. This role requires excellent communication skills, patience, and a positive attitude.
Key Responsibilities:
· Answering customers calls, listening to their concerns and solving problems
· Answer outbound calls and respond to customer queries
· Familiarly with CRM System & Practices
· Previous experience in a customer support role
· Fresh and Experienced both are encouraged to apply
· Record Keeping Related to Calls
· Experience in a Call Center as Outbound CSR (Recovery) is a big Plus
Qualifications:
· Graduation in any field.
· Previous experience in Call Center as recovery agent will be preferred.
· Strong communication skills, both spoken and written.
· Proficiency in MS Office applications.
· Ability to handle systems efficiently and accurately.
· Having a good exposure in sales and recovery
Why Ovex Tech?
· Dynamic Environment: Be part of a fast-paced and growing company.
· Growth Opportunities: Work in a stimulating environment and contribute to our continued success.
· Timings: 9am to 6pm - 06 days a week and 01 day off as per roster
· Gross Salary Range is Rs. 35,000/- per month Plus Collection Incentives, inclusive of all allowances.
Job Type: Full-time
Pay: Up to Rs35,000.00 per month