Pakistan Job Openings

ibex. Pakistan

Customer Service Specialist

Karāchi

FULL TIME

October 22, 2024

Company Description ibex provides BPO, digital marketing, online acquisition technology, and customer engagement solutions. We support our clients in acquiring, engaging, and retaining customers through our global CX delivery centers. ibex operates 34 operations facilities worldwide and leverages its diverse team of over 35,000 to manage nearly 200 million critical customer interactions annually for companies across various industries such as retail, e-commerce, healthcare, fintech, utilities, and logistics. To learn more, visit our website at talentibex.com and connect with us in the digital world. Role Description This is a full-time on-site Customer Service Specialist role located in Karachi. As a Customer Service Specialist, you will be responsible for providing excellent customer service by responding efficiently and accurately to customer inquiries, meeting service level agreements, troubleshooting product and service issues, and performing administrative tasks related to customer accounts. You will work with cross-functional teams to ensure customer satisfaction and identify opportunities for process improvement. Qualifications • Excellent verbal and written communication skills in English and Urdu • Ability to empathetically handle customer inquiries and complaints while maintaining a positive attitude • Strong problem-solving and critical thinking skills • Excellent multitasking and time-management skills • Ability to navigate multiple systems and accurately document customer interactions • Strong attention to detail and accuracy • Basic computer skills and familiarity with Microsoft Office and Google • Previous customer service experience is a plus
Job Type: Full-time
Pay: Rs90,000.00 - Rs100,000.00 per month
New Job Alerts
Osome BPO

Regional Sales Manager

Islamabad

FULL TIME

November 20, 2024

View Job Description
Pakistan TECh Recruiter

Video Designer

Lahore

FULL TIME

November 20, 2024

View Job Description
House of Business Machines Private Limited

Sales Officer Lahore & Islamabad

Islamabad

FULL TIME

November 20, 2024

View Job Description
Flora Food Group

Assistant Manager – Financial Reporting & Controls

Karāchi

November 20, 2024

View Job Description
ACE Money Transfer

Talent Acquisition Specialist

Khāriān

FULL TIME

November 20, 2024

View Job Description
Looking for similar job?
Spantronics

Customer Sales Representative

Rāwalpindi

FULL TIME

September 26, 2024

View Job Description
S&P Global

Customer Success Manager

Islamabad

September 26, 2024

View Job Description
PakWheels

Customer Support and Ad Moderation Executive

Lahore

September 29, 2024

View Job Description
Abacus Consulting

Customer Relations Officer (Jazz DFS)

Islamabad

FULL TIME

October 1, 2024

View Job Description
Connexis Pvt. Limited

Office/Customer Support Manager (Female)

Karāchi

FULL TIME

September 30, 2024

View Job Description
Suzuki Kasur Motors

Customer Relationship Manager for Suzuki Authorized Dealer

Lahore

FULL TIME

September 28, 2024

View Job Description
See What’s New: ibex. Pakistan Job Opportunities
ibex. Pakistan

Customer Service Representative

Karāchi

FULL TIME & CONTRACT

November 14, 2024

View Job Description
ibex. Pakistan

Customer Service Representative

Karāchi

FULL TIME

November 6, 2024

View Job Description
ibex. Pakistan

International Customer Service

Karāchi

FULL TIME & CONTRACT

November 2, 2024

View Job Description
ibex. Pakistan

International Customer Service

Karāchi

FULL TIME & CONTRACT

November 2, 2024

View Job Description
ibex. Pakistan

Customer Service Representative

Karāchi

FULL TIME & CONTRACT

October 11, 2024

View Job Description
View More Jobs by ibex. Pakistan
New Job Alerts
Osome BPO

Regional Sales Manager

Islamabad

FULL TIME

November 20, 2024

View Job Description
Pakistan TECh Recruiter

Video Designer

Lahore

FULL TIME

November 20, 2024

View Job Description
House of Business Machines Private Limited

Sales Officer Lahore & Islamabad

Islamabad

FULL TIME

November 20, 2024

View Job Description
Flora Food Group

Assistant Manager – Financial Reporting & Controls

Karāchi

November 20, 2024

View Job Description
ACE Money Transfer

Talent Acquisition Specialist

Khāriān

FULL TIME

November 20, 2024

View Job Description