Job Description:

• Oversee the activities of cashiers and ensure high standards of customer service are maintained.
• Train, coach, and develop new and existing cashiers on proper cash handling procedures, customer service, and store policies.
• Greet customers in a friendly and professional manner, ensuring a positive shopping experience.
• Resolve customer issues or complaints quickly and effectively.
• Ensure that all transactions are processed accurately, including handling cash, credit, and returns ,promotional discounts, coupons, or special offers are applied correctly.
• Perform cash register audits and balance the cash drawer at the end of each shift.
• Assist with inventory control, including tracking items in the cashier area and ensuring products are properly scanned at the register.
• Communicate with the management team to report any stock issues or discrepancies noticed during transactions.
• Prepare and submit daily cash reports and sales totals to management.
• Help with the reconciliation of registers and any necessary paperwork or reporting for accounting purposes.

Requirement:

• Education: High school diploma or equivalent required. Additional education or certification in retail or business is a plus.
• Experience: Minimum of 2-3 years of retail experience, with at least 1 year in a supervisory or leadership role.
• Skills:
• Strong leadership and team management abilities.
• Exceptional customer service and communication skills.
• Proficient in using point-of-sale (POS) systems and handling various forms of payment.
• Excellent organizational skills and attention to detail.
• Ability to handle stressful situations and resolve conflicts effectively.
• Basic math skills for cash handling and transaction processing.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required.

Job Type: Full-time
Pay: Rs40,000.00 - Rs45,000.00 per month