Position: Sales Executive
Location: Address: Enza Home. 118 Main Blvd, Sector J DHA Phase 6, Lahore, Punjab 54700
About Us: At Enza Home, we specialize in luxury furniture, home decor, interior design services. Our mission is to provide exceptional design solutions and personalized service to our clients. We pride ourselves on innovation, excellence, and delivering value to our clients.
Position Overview:The Sales Executive excels in customer engagement, product knowledge, and closing sales. They effectively manage store operations, inventory, and order fulfillment while maintaining a clean and organized environment. Their proactive customer follow-ups and skilled use of sales techniques significantly drive sales targets. Strong communication and a friendly attitude enhance customer satisfaction. For continued growth, improving time management and expanding product knowledge are recommended. Overall, the Sales Executive’s contributions are valuable and meet expectations.
Responsibilities:

• Engage with customers to provide information about products and complete sales transactions.
• Maintain a clean and organized store environment, including receiving merchandise, displaying items, and processing payments.
• Manage inventory, restock items, and ensure products are well-organized.
• Oversee order packaging and delivery processes.
• Build and nurture client relationships through networking to encourage repeat business.
• Follow up with customers via phone and Whats App to understand their needs and preferences.
• Demonstrate and explain product features to customers based on their requirements.
• Identify customer needs and recommend optimal solutions to meet those needs.
• Persuade customers to purchase by highlighting product benefits and uses.
• Promote additional or higher-quality products through cross-selling and upselling techniques.
• Assist customers throughout the purchasing and delivery process, providing updates as needed.
• Collaborate with the Assistant Sales Manager or Retail Manager to address prospect inquiries, close deals, and achieve sales targets.
• Apply knowledge of sales principles and customer service best practices.
• Exhibit strong communication and interpersonal skills.
• Maintain a friendly, energetic demeanor with a focus on exceptional customer service.
• Manage stressful situations effectively and resolve complaints promptly.
• Ensure all products are properly tagged and labeled.

Education and Experience Requirements:

• Bachelor's degree with a minimum of 2-3 years of relevant experience, or
• Bachelor's degree with 2 years of experience.
• Excellent verbal and written communication skills, with the ability to interact effectively with internal and external customers.
• Proficiency in MS Office (Word, Excel, Outlook).
• Capable of working under pressure and meeting deadlines while maintaining a positive attitude and providing outstanding customer service.
• Ability to work independently and complete tasks within given instructions, routines, and standard practices.

Job Type: Full-time
Pay: Rs50,000.00 - Rs80,000.00 per month
Application Deadline: 16/11/2024
Expected Start Date: 16/11/2024