We are seeking a motivated and enthusiastic Telesales Representative to join our sales team. The Telesales Representative will play a key role in generating sales over the phone by reaching out to potential customers, understanding their needs, and offering our products/services to meet those needs. The ideal candidate has strong communication skills, a persuasive approach, and a passion for sales.
Key Responsibilities:

• Make Outbound Calls: Conduct cold calls and follow up on warm leads to generate sales opportunities.
• Build Relationships: Establish a rapport with potential customers and nurture strong relationships to increase future sales potential.
• Understand Customer Needs: Ask appropriate questions to understand customer needs and recommend solutions that fit their requirements.
• Present Products/Services: Provide accurate information on products/services, highlighting features, benefits, and advantages.
• Handle Objections: Address customer concerns effectively, overcoming objections and persuading them to consider the product/service.
• Meet Sales Targets: Achieve daily, weekly, and monthly sales targets as set by the management.
• Maintain CRM Records: Document interactions, update customer information, and keep records in the Customer Relationship Management (CRM) system.
• Follow Up: Conduct follow-up calls to ensure customer satisfaction and encourage repeat business.
• Stay Informed: Keep up-to-date with product knowledge, industry trends, and competitor offerings.
• Collaborate with Team: Work closely with the sales team and other departments to ensure a smooth sales process and enhance customer experience.

Requirements:

• Experience: Previous experience in telesales, customer service, or a related field preferred.
• Communication Skills: Excellent verbal communication skills and a persuasive, friendly phone presence.
• Sales Ability: Proven ability to meet and exceed sales targets and effectively handle objections.
• Customer-Oriented: Strong focus on customer satisfaction and relationship building.
• Technical Skills: Familiarity with CRM systems and Microsoft Office.
• Education: High school diploma; additional education or certifications in sales or marketing is a plus.

Key Competencies:

• Positive and energetic attitude
• Excellent listening skills
• Goal-oriented and self-motivated
• Ability to work independently and as part of a team
• Strong organizational and multitasking abilities

Benefits:

• Competitive base salary with performance-based incentives
• Opportunities for career growth and development
• Training programs and support from the sales team

Preferred Location Residence:
Defence Phase 5
Banker Cooperative
Sui Gas, State Life Housing Society
Or nearest residency location
Office Located: State Life Housing Society, Near Ring Road, Lahore, Pakistan
Job Types: Full-time, Internship, Fresher
Contract length: 6 months
Pay: Rs25,000.00 - Rs40,000.00 per month
Expected Start Date: 06/11/2024