Vo IP Solutions Specialist
We are looking for a skilled Vo IP Solutions Specialist with hands-on experience in 3CX to join our team. The ideal candidate will have a strong Vo IP (Voice over IP) systems background, with specific expertise in 3CX configuration, installation, and management. This role involves working with clients to provide reliable and high-quality Vo IP solutions, supporting installations, troubleshooting, and optimizing systems for maximum efficiency and quality.
Key Responsibilities:

• Design, implement, and support Vo IP solutions with a focus on 3CX.
• Install, configure, and maintain 3CX systems to meet client requirements.
• Collaborate with clients to understand their business needs and provide tailored Vo IP solutions.
• Troubleshoot and resolve issues related to 3CX and other Vo IP systems, including call quality, connectivity, and hardware integration.
• Manage Vo IP network infrastructure, including configuration of SIP trunks, call routing, and Vo IP hardware such as IP phones, headsets, and adapters.
• Provide technical support and training to clients on using 3CX and Vo IP solutions.
• Conduct regular maintenance, updates, and backups of 3CX and Vo IP systems.
• Monitor system performance, usage, and security, implementing improvements as needed.
• Integrate 3CX solutions with CRM and other business software to improve workflow and productivity.
• Collaborate with team members on Vo IP projects, staying updated on the latest technologies and best practices in Vo IP and 3CX.

Requirements:

• 2+ years of professional experience in Vo IP and telephony solutions.
• Hands-on experience with 3CX system installation, configuration, and management.
• Strong knowledge of SIP (Session Initiation Protocol), PBX (Private Branch Exchange), and IP telephony principles.
• Familiarity with Vo IP hardware and software, including IP phones, headsets, adapters, and related devices.
• Experience with network troubleshooting and Vo IP-specific networking (Qo S, bandwidth management, etc.).
• Ability to handle complex troubleshooting and resolve technical issues in real-time.
• Excellent communication and customer service skills to work effectively with clients.
• Strong problem-solving abilities and attention to detail.

Preferred Skills:

• Knowledge of networking and network security best practices.
• Experience with CRM integrations with 3CX or other Vo IP systems.
• Familiarity with Vo IP providers, SIP trucking, and call center setups.
• Ability to manage multiple projects and prioritize tasks effectively.

Why Join Us?

• Opportunity to work on diverse and impactful Vo IP projects.
• Work in a supportive, collaborative environment.
• Room for growth and professional development in the field of Vo IP.

Full Time | Night Shift | Karachi, Pakistan
To apply, please send your CV to hr@system360.net.
Job Types: Full-time, Part-time
Education:

• Bachelor's (Preferred)