Chaz Limited Collision Express, an Alaskan family-owned business since 1978, is seeking a qualified Automotive Technical Estimator to join our team in Alaska!
Are you looking for a flexible and rewarding employment opportunity? Look no further! We understand that everyone has unique circumstances and availability, which is why we have designed our employment options to cater to different needs. Whether you are seeking short-term experience, a longer commitment, or a year-round opportunity, we offer a position that fits your requirements!
Why Alaska?
Alaska is known for its world-class hunting, fishing, sightseeing, dogsledding, heli-skiing, endless miles of national parks, rivers and coastline for aquatic adventuring and snowmobiling, its mesmerizing Northern Light sightings, and so much more. If you are open to new things, have a passion for fixing cars, and enjoy the outdoors… we encourage you to apply!
What’s in it for you?
Full-time employees qualify for a comprehensive benefit package including medical, dental, vision, 401(K), paid time off, paid holidays, extensive paid training, and more!
Relocation assistance may be available for those qualified technicians that choose to relocate to Alaska.
Responsibilities:

• Promptly greet customers and accurately determine their needs while ensuring a high-level of customer service
• Inspect, analyze, and evaluate damaged vehicles, preparing accurate and detailed estimates for auto body repairs, including labor, parts, and materials
• Communicate effectively with customers about the repair process such as claims processing, payment procedures, repair methods and needs, and expected timeline of repair process
• Capture the sale of repair
• Responsible for ensuring CSI rating of 90% or greater is consistently maintained
• Harbor positive relationships with insurance agents, dealerships, fleet accounts and other customers
• Collaborate and negotiate with insurance adjusters to provide necessary documentation for claims processing
• Inspect all vehicles prior to delivery to the customer, explaining our quality control process and warranty information upon delivery
• Negotiate initial and supplemental repairs with insurance adjusters, ensuring a safe, certified repair
• Research repair procedures specific to manufacturer guidelines for each vehicle moving through repairs, electronically filing the information for claim submission
• Maintain up to date technical knowledge sufficient to effectively communicate with clients and staff of body shop department
• Communicate regularly with the CSR to assist in keeping the customer adequately informed of the progress of their repair
• Effectively work with customers, colleagues, adjusters, rental car agencies and vendors to accurately describe repair processes and estimated completion date
• Thoroughly and accurately diagnosing damage by questioning client about vehicle performance and visual inspection
• Responsible for writing for any additional damage discovered following the disassembly of the vehicle to include additional structural, body, mechanical, or interior damage; Responsible for ordering those additional parts necessary to proceed with repairs
• Maintain and execute a timely schedule before, during, and after completions of repairs
• Prepare damage reports for non-drivable vehicles that were towed in, preparing valuations specific to the overall condition of the vehicle
• Develop and maintain relationships with company vendors and contractors
• Foster a positive and uplifting team spirit with all employees
• Review damage to vehicles involved in an automobile collision, writing accurate, profitable damage reports in accordance with insurance partner requirements and company guidelines

Qualifications:

• High School Diploma or GED
• Experience as a Body Shop/Collision Estimator preferred
• Education and/or experience working in an automotive repair shop, dealership, auto insurance company, or related
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Ability to work independently with minimal supervision
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems AK Driver License with minimal moving violations
• 2+ years of Customer Service / Sales experience
• Familiarity of Microsoft Office software (Word, Outlook, Excel)
• 2+ years prior experience as a collision estimator or insurance adjuster highly preferred
• Parts Ordering (CCC, OPS, Parts Trader) preferred
• CCCone/Mitchell Estimating experience preferred
• Ability to utilize strong multi-tasking, organizational, prioritization, and follow-up skills necessary for managing multiple projects at one time in a calm, professional manor
• Must be flexible/adaptable to frequent change
• Communicate regularly with the CSR to assist in keeping the customer adequately informed of the progress of their repair
• Effectively work with customers, colleagues, adjusters, rental car agencies and vendors to accurately describe repair processes and estimated completion date
• Thoroughly and accurately diagnosing damage by questioning client about vehicle performance and visual inspection
• Responsible for writing for any additional damage discovered following the disassembly of the vehicle to include additional structural, body, mechanical, or interior damage; Responsible for ordering those additional parts necessary to proceed with repairs
• Maintain and execute a timely schedule before, during, and after completions of repairs
• Prepare damage reports for non-drivable vehicles that were towed in, preparing valuations specific to the overall condition of the vehicle
• Develop and maintain relationships with company vendors and contractors
• Foster a positive and uplifting team spirit with all employees

Benefits:
Our full-time employees are entitled to a full benefit package to include:

• Medical
• Dental (employer paid)
• Vision
• Short Term Disability (employer paid)
• Life (employer paid)
• AD&D (employer paid)
• 401K
• Paid Training
• Paid Holidays
• Paid Time Off accrual
• Supplemental Insurance options including Accident, Cancer, Disability, Critical Illness, Pet Insurance options, and more

To apply, please respond to this job ad with your resume. We look forward to meeting you!
Job Type: Full-time
Pay: $50,000.00 - $95,000.00 per year
Shift:

• 8 hour shift

Work Days:

• Monday to Friday

Ability to Relocate:

• Alaska: Relocate before starting work (Required)

Work Location: In person
Job Types: Full-time, Temporary
Pay: $75,000.00 - $120,000.00 per year
Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• No weekends

Application Question(s):

• If offered a position, what dates would you be available to travel to Alaska?

Experience:

• Auto Estimating: 2 years (Required)
• Teardown: 1 year (Preferred)

Work Location: In person