Purpose Statement

Key Accountabilities and Outcomes

• Mentors and motivates associates, offering training for optimal performance, growth, and ensuring excellence in service to supermarket accounts.
• Own the recruitment efforts and hiring of associates for assigned region in coordination with the Talent Acquisition department.
• Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems.
• Ensures Company standard and safety practices and procedures are followed.
• Ensures all DOT regulations are followed.
• Review, approve, and ensure policy compliance for all direct reports’ travel and expense activities and timekeeping / payroll data.

• Maintains efficiency and cost-effectiveness in all aspects of DSD operations in the area.
• Develop and sustain positive relationships with chain operations personnel to expand distribution, carry out market-wide and targeted promotions, enhance customer relations, and resolve issues effectively.
• Ensure all products are sold to appropriate accounts and implement pricing strategies, including promotions, accurately.

• Fill in for RSR’s as needed to ensure uninterrupted, high-quality service to Carvel’s supermarket accounts.
• Perform additional responsibilities as required by management to support Rich's business objectives.

Knowledge, Skills, and Experience

• Bachelor’s degree required (concentration in business or other related field preferred)
• 3+ years’ experience in Direct Store Delivery or 5+ in Grocery or Retail.
• Demonstrate positive leadership; 3+ prior supervisory experience.
• Prefer valid CDL Class B license (Must obtain within 30 days of employment if not agreed otherwise) and clean driving record.
• Willing and able to travel overnight and out of town up to 75%
• Self-motivated with initiative and sound judgment.
• Punctual and reliable attendance.
• Professional with strong organizational skills.
• Excellent verbal and written communication.
• Team player.
• Proficient in computer, math, and analysis.
• 21 years or older.