Job Title: Field Service Technician
What's awesome about working for groninger?

• 20 PTO days per calendar year
• 11 paid holidays
• Extremely competitive benefits including company paid long term disability, short term disability, and life insurance. 401k matching. The company covers 93% of the medical insurance premium and 70-100% of the deductible!
• Travel expenses are covered
• International travel opportunity for training in Germany
• Check out a day in the life here: https://youtu.be/p Kng XUFSg Ac?si=fl14Gs VLn Fke9tp5
• For the latest happenings and company information, follow us here: https://www.linkedin.com/company/groningerusa

Reporting to the Field Service Manager, the Field Service Technician will be responsible for providing technical customer support for all company equipment and accessories including the installation of new machines, warranty repairs, and customer training.
Duties and Tasks:

• Installation of new, updated and/or retrofitted filling equipment
• Integration of all electrical and mechanical components and assemblies
• Support application and systems software to meet customer expectations
• Support Customer onsite production runs
• Troubleshooting and resolution of equipment
• Perform service based on agreed-upon customer requirements
• Timely, complete and accurate Service Report filing following customer visits
• Perform service based on agreed upon customer requirements
• Support the company strategic goals and values

Minimum Skills and Qualifications:

• High school diploma or GED required
• 5 or more years’ experience in a related field and industry
• Advanced electrical, mechanical and pneumatic technical skills
• PLC (Programmable Logic Control) controls. i.e.: Siemens S7 Series; Allen Bradley
• Machine tool product knowledge
• Ability to read and interpret blue prints, schematics and machine specifications
• Availability for travel (70%) domestic and international to customer sites
• Must be willing and able to lift up to 50lbs
• Experience with the metric system preferred
• Strong decision-making skills
• Works well in a demanding environment
• Excellent customer service skills
• Ability to creatively and independently troubleshoot and solve technical problems

Job Type: Full-time
Pay: $28.00 - $36.00 per hour
Expected hours: No less than 40 per week
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Application Question(s):

• What PLC systems have you worked with?
• Are you familiar with reading mechanical drawings?
• Do you live within one hour driving distance from a major airport?
• What makes you interested in working for groninger?
• Are you open to relocation? If yes, what regions or states?

Education:

• High school or equivalent (Required)

Experience:

• Manufacturing: 2 years (Required)
• PLC troubleshooting: 1 year (Required)
• Field service: 1 year (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road