Overview: As a family owned and operated business, the Bill Cramer has been proudly serving the Panama City area for over 50 years
Service Technicians earn a great income up to $45.00 per hour and paid weekly! Our Service Department is growing due to high customer demand and we are looking for Service Technicians now! If you recognize the value in being a team player and are goal oriented, then Bill Cramer GM would be the “Home” for you!
Benefits

• 30 day Paid Training Period
• 401K and Employer Matching 2%
• Health Insurance after 60 days of employment
• Company pays 75% of the base Health insurance plan.
• Dental and Vision insurance after 60 days of employment
• 3 weeks of vacation.
• Life insurance the company provides after a year.
• Family owned dealer
• 5 Paid Holidays

Service Technician Responsibilities and Qualifications: The Automotive Technician has the responsibility of understanding and completing perplex work necessary for the repair of a customer’s vehicle. This individual will be directly involved in the repair and diagnosis of major components, removing and replacing parts as needed. This individual will be extremely familiar and seasoned in a particular manufacturer line and have received all manufacturer certifications including but not limited to engine mechanical, engine control systems, electric, hydraulic brake systems, suspension, heating/air conditioning, instruments/gauges, drivability, intermittent issues and noises.

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
  
• Examine assigned vehicle to determine if further safety or service work is required or recommended
  
• Make accurate use of the multi-point inspection form on each vehicle
  
• Document all work performed and recommended on assigned repair order
  
• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
  
• Maintain technician proficiency as specified by Asbury standards
  
• Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
  
• Utilize product and technical training as assigned by the manufacturer and management
  
• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
  
• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
  
• Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
  
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
  
• Perform all levels of diagnosis and repair on automobile, and or, light truck vehicles
  
• Utilize hand held devices to diagnose malfunctions
  
• Assist and help fellow technicians in the shop with vehicle diagnosis
  
• Participate in the training and developing of novice team members/technicians in the shop
  
• Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced
  
• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  
• Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information
  
• ASE certifications heavily required
  

Service Technician Requirements:

• GM Certified is a plus
  
• A team player who is focused on providing exemplary customer service
  
• Basic mechanical understanding of an automobile
  
• Strong organizational skills and detail oriented
  
• Positive and outgoing personality with high energy
  
• Confidence and persistence
  
• Upbeat positive attitude
  
• Strong work ethic
  
• Valid driver’s license with a clean driving record
  
• ASE certifications heavily required
  

We are an Equal Opportunity Employer. All applicants must submit to and pass pre-employment testing to include a background check, 4 panel drug screening EXCLUDES marijuana and MVR.