Panama Job Openings
Life Management Center of Northwest Florida, Inc.
Team Leader – Crisis/Emergency Services
Panama City
FULL TIME
September 13, 2024
- Master’s degree in psychology, social work, counseling education, mental health counseling, or a related behavioral health discipline with a minimum of two years of work experience in a mental health related field.
- Florida licensure as a clinical social worker, marriage and family therapist, or mental health counselor as defined in Chapter 491, F.S. or as a psychologist as defined by Chapter 490, F.S.
- Successful completion of a course in emergency screening prior to assuming emergency screening responsibilities. This course shall include 12 contact hours of training in emergency screening, mental status examination, crisis intervention, Baker Act admission criteria and the DSM-5. Successful completion of CPI (Crisis Prevention Institute) an additional 20 hours of service-related training as mandated by FAC 65E.12 and FAC 65D.30. Compliance with minimum standards for screening of mental health personnel as contained in F.S 394.4572.
POSITIONS SUPERVISED: Crisis Intervention Screeners
WAGE AND HOUR STATUS: Exempt (Professional)
DESCRIPTION OF DUTIES AND RESPONSIBILITIES
- Coordinate Emergency/Crisis Intervention services and collaborate on processes between the Crisis/Emergency Services and CSU inpatient services to improve and expedite both services.
- Assure staff compliance with all applicable training requirements.
- Ensure consumer satisfaction surveys are completed according to indicated timeframes and frequencies.
- Assure that clients meet eligibility requirements for the intended service and that, if required, client certifications are performed within the indicated time frames and documented in the client chart.
- Evaluate staff performance; identify, document, and develop corrective action plans for personnel performance problems.
- Monitor crisis/emergency services and communicate timely and effectively with the CSU Coordinator and Crisis Services Program Director.
- Assure staff compliance with Life Management Center's policies and procedures.
- Assure full compliance with all applicable performance standards from external sources including contracts and third-party requirements.
- Assure that all staff are responsive to client needs and that regular reviews of progress and service plans are conducted.
- Prepare required reports related to program data, standards, and efficiency.
- Assure that staff are scheduled to meet all necessary staffing requirements and ensure that vacancies or absences do not interrupt client service delivery. Provide crisis/emergency services when staffing vacancies occur.
- Initiate and participate in activities for staff, program, and Center development.
- Conduct and complete Crisis /Emergency services hiring, scheduling, training, coaching, corrective action plans, disciplinary actions, and/or terminations in consultation with the CSU Coordinator.
- Be available for after-hour consultation with staff and to perform crisis/emergency services in the absence of staff.
- Provide transportation for patients if needed.
- Maintain eligibility to drive Center vehicles.
- Coordinate and attend weekly supervision and staff meetings.
- Complete emergency mental health evaluations and treatment plans.
- Provide crisis counseling by phone and face-to-face.
- Coordinate client service with other providers.
- Provide crisis follow-up and referral services.
- Implement verbal and physical intervention techniques.
- Complete staff training.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Monday to Friday
- On call
- Weekends as needed
- Master's (Preferred)
- mental health: 2 years (Required)
- LMHC, LCSW or LMFT (Preferred)
- Panama City, FL 32405: Relocate before starting work (Required)
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