Philippines Job Openings

SO MOT Vietnamese Cuisine

Cashier

Pasay

FULL TIME

September 5, 2024

Job overview:
The Cashier plays a crucial role in the smooth operation of the store. Responsible for processing transactions accurately and efficiently, the Cashier provides exceptional customer service while handling payments, inquiries, and maintaining a tidy checkout area. This role requires strong attention to detail, excellent interpersonal skills, and a customer-centric approach.
Job Descriptions:
  • Work with customers with the most cheerful and pleasant disposition;
  • Give answers to customers’ inquiries or concerns related to the product they are charged to sell and demonstrate good knowledge of the product;
  • Communicate and assist customers in any way possible and as the customers may require;
  • Verify order accuracy and ensure all special requests are communicated to the kitchen staff.
  • Maintain an organized cash register and ensure sufficient change is available.
  • Reconcile cash drawer at the beginning and end of each shift.
  • Follow cash handling procedures and report any discrepancies.
  • Monitor and restock supplies such as receipt paper, napkins, and utensils.
  • Keep the cashier area clean and well-organized.
  • Deal with customer’s complaints professionally and with restraint;
  • Close as many deals and transactions as possible;
  • Take the order of the customer/s for dining accurately;
  • Take the orders from Grab food & Grab mart accurately before punching on the POS;
  • Always check the phone from online and don't forget to open the special dish of the day;
  • Advise the customer if their order is not available, and suggest replacements if necessary;
  • Advise the customer and/or the driver for the cancellation of the order on the online apps;
  • Cancel / edit orders from the online apps;
  • Post dishes for today on the social media for marketing;
  • Chat with our regular customers, and offer them our special menu for today, promos and from minimart items;
  • Make sure the quality and quantity of the food is ok before serving and/or giving it to the driver, if for delivery, and make sure that the sauce and the utensils are complete;
  • Process or help payments made by the customer – whether by in cash, GCash, or online payment;
  • Pack the item/s for the customers properly before giving it to the driver;
  • Report sales accurately;
  • Help and assist customers to find items in the store;
  • Provide customers with information about the items/menu dishes;
  • Learn how to handle complaint, or elevate complaints to management if necessary;
  • Keep track of inventory and request if necessary;
  • Help the kitchen personnel if necessary;
  • Mopping and sweeping floors, as required;
  • Contributes to team effort by accomplishing related as needed;
  • Must wear Proper Clothing/Safety Attire while on duty;
  • Apply safety standards; and
  • Follow the Rules and Regulations of So Mot Vietnamese Cuisine.
Skills and Qualifications:
  • Excellent customer service and communication skills.
  • Proficiency in basic math for calculating transactions and providing correct change.
  • Familiarity with cash registers, POS systems, or other related technology.
  • Ability to handle transactions accurately and efficiently in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Patience, reliability, and the ability to work well under pressure.
Job Type: Full-time
Pay: Php16,500.00 - Php17,000.00 per month
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