Philippines Job Openings

Wallem Philippines Shipping, Inc.

Documentation Associate

Manila

FULL TIME

November 18, 2024

COTS Freight International, Inc. (CFII) seeks a detail-oriented and customer-focused professional to serve as a Documentation Staff. In this role, you will play a vital role in supporting import operations by processing documentation, ensuring accurate billing, communicating effectively with clients, and managing container logistics. You will work collaboratively with the Operations team, shipping lines, consignees, and shippers to ensure seamless cargo movement and exceptional customer service.
Job Responsibilities:
  • Prepare and submit accurate and timely NVOCC (Non-Vessel Operating Common Carrier) manifests for import shipments.
  • Process import documents efficiently, ensuring completeness and accuracy.
  • Issue delivery orders to consignees upon receipt of all required documents and full payment, including demurrage and detention charges.
  • Act as a liaison between shippers, consignees, and shipping lines, addressing inquiries and coordinating requirements.
  • Prepare and send arrival notices to consignees for incoming shipments.
  • Compile and submit all relevant reports to principals (partner companies) in a timely manner.
  • Ensure that shippers receive timely updates on vessel schedules, Bill of Lading (B/L) drafts, and authorization to withdraw containers.
  • Process and manage container refund requests.
  • Maintain regular communication with container depots regarding empty returns, container pullouts, inventory reports, repairs, cleaning, and related matters.
  • Closely monitor container inventory levels and provide updates to the Operations Manager/Supervisor.
  • Verify and ensure accurate, proper, and timely billing for consignees and shippers.
  • Maintain open communication and coordinate effectively with CFII sub-agents in outport locations (including Cebu).
  • Perform other duties as assigned by the Operations Supervisor/Manager and General Manager.
Qualifications:
  • Bachelor's degree in Business Administration, Logistics, or a related field (preferred).
  • Experience working within the NVOCC or freight forwarding industry (preferred).
  • Knowledge of import regulations and customs clearance procedures (preferred).
  • Excellent communication, interpersonal, and organizational skills.
  • Strong attention to detail and accuracy in data entry and document processing.
  • Ability to multitask, prioritize effectively, and manage time efficiently.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with logistics or import/export software is a plus.
  • Ability to adapt to a fast-paced environment and work independently with minimal supervision.
  • Customer-focused with a commitment to providing exceptional service.
  • Fresh Graduates are welcome to apply
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php19,620.00 - Php21,000.00 per month
Benefits:
  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided
Schedule:
  • 8 hour shift
  • Early shift
  • Flextime
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekends
Supplemental Pay:
  • 13th month salary
  • Overtime pay
  • Performance bonus
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