Philippines Job Openings
Sapient Philippines Hub
Express Hiring - Collections Account Specialist - Non-voice Agent
FULL TIME
November 1, 2024
Position Overview:
Responsible for managing and collecting overdue payments from customers on behalf of the company.
Job Responsibilities:
- Diagnose, troubleshoot, and resolve customer issues efficiently. Escalate complex cases to the appropriate department if necessary while ensuring customer satisfaction.
- Identify opportunities to retain customers by providing alternative solutions, offering promotions, or suggesting service upgrades that meet their needs.
- Adhere to all regulatory and company guidelines regarding customer privacy, data protection, and compliance standards.
- Competitive Salary: Up to 28k Pay
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Job Type: Full-time
Pay: Up to Php28,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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